SaaS Patent Solutions Expert

Questel

7d • Remote

About The Position

As part of our Subject Matter Expert team, you will be a technical expert in charge of supporting sales representatives during their sales process for our IAM offer. You will be responsible for providing technical and business expertise on our SaaS offer and for the post-sales process to ensure clients have a good grasp of our software via training. Your main responsibilities include conducting interactive demonstrations and/or creating use cases that align with the IP needs for IAM tools users during onsite visits. You will attend customer meetings in support of sales representatives to present our software (EC+, Equinox Corporate, Equinox Law Firm, ELF+). You will prepare presentations for seminars, highlighting our software and positioning the Questel offer. You will provide customer training for Orbit Invention and Orbit Asset. You will drive internally the SaaS offer assigned to the SME, raising the knowledge on the offering of the sales team and all client-facing personnel at Questel, and supporting the group’s strategic priorities. You will support the Product Manager and User Experience (UX) designer in describing IAM processes and use cases when they need their expertise. You will ensure regular reporting of field information collected during pre-sales and training activities.

Requirements

• Master’s degree, engineer, or university scientific studies.
• Diploma in intellectual property.
• Professional experience in IP paralegal for a company or a law firm OR IP portfolio management.
• Significant experience in using Intellectual Asset Management tools.
• Deep knowledge of IP processes, operations, data and administration.
• Proficient in extracting business intelligence from intellectual assets.
• Solid understanding of business value chain, processes and applications.
• Understand very well how C-level Executives use IP information.
• Customer oriented.
• Good capacity to convince your interlocutors with excellent communication and presenting skills.
• Problem-solver, solutions provider to the client and able to think creatively.
• Able to help with the migration of the client's data (in combination with our integration team).
• Able to pick up insights within customer conversations and connect them to goals, customer success criteria, products or services.
• Excellent listening skills and attention to details.
• Fluency in English AND German are required.
• Autonomy & time management.
• Team spirit and proactivity.
• Flexibility to travel (up to 25%).

Responsibilities

• Conduct interactive demonstrations (and/or create use case) that align to the IP needs for IAM tools users when going to onsite visits
• Attend customer meetings in support of sales representatives to present our software ( EC+, Equinox Corporate, Equinox Law Firm , ELF+ ) .
• Prepare presentations for seminars , highlighting our software an d positioning the Questel offer.
• Provide customer training f or Orbit Invention and Orbit Asset .
• Drive internally the SaaS offer assigned to the SME: raise the kwowledge on the offering of the sales team and all client facing person at Questel, supports the group’s strategic priorities…
• Support Product Manager and User Experience (UX) designer in d escrib ing IAM processes and use cases when they need their expertise
• Ensure regular reporting of field information collected during pre-sales and training activities.

Benefits

• Full-time, permanent position
• Agility and growth in a dynamic setting
• Structured onboarding
• Continuous learning
• Flat hierarchy
• Competitive package including a very attractive uncapped commission plan
• Work with a diverse range of prestigious international clients (Fortune 500, CAC40etc.)
• International teams: offices in the USA, EMEA and APAC
• Company, products and services are highly recognized in its market worldwide

What This Job Offers

• Job Type: Full-time
• Career Level: Senior