SaaS Inside Sales Specialist

POOLCORPClearwater, FL
Onsite

About The Position

As an Inside Sales Specialist, you are responsible for converting inbound leads and proactively reaching out to potential customers to promote POOLCORP’s SaaS solutions. You guide prospects through the sales process—from initial inquiry to closed contract—by delivering engaging product demonstrations, addressing objections, and tailoring the value proposition to each customer’s business needs. Your efforts directly drive new recurring revenue, expand the company’s digital footprint, and help position new accounts for successful onboarding and expanded product/chemical sales.

Requirements

  • Bachelor’s degree in Business, Marketing, Communications, or a related field required.
  • 2+ years of inside sales or telesales experience, preferably in SaaS or B2B technology.
  • Proven track record in meeting/exceeding sales targets
  • Excellent written and verbal communication skills.
  • Strong customer focus and consultative sales skills.
  • Proficiency with CRM systems (e.g., Salesforce) and digital sales technology.
  • High level of initiative, organization, and self-motivation.
  • Ability to work collaboratively with cross-functional teams.

Nice To Haves

  • Additional training or certifications in sales or SaaS technology are a plus.
  • Bi-Lingual is a huge benefit but not required.

Responsibilities

  • Respond to inbound lead inquiries via phone, email, and web channels in a timely and professional manner.
  • Qualify prospects to understand their needs, decision-making processes, and fit for the platform.
  • Conduct tailored virtual demos and presentations, highlighting solution benefits and use cases.
  • Manage the sales pipeline and document key interactions, opportunities, and customer feedback in CRM.
  • Meet or exceed individual sales targets and key performance metrics, including conversion rate and ARR generated.
  • Collaborate with Implementation and Customer Success teams to ensure seamless customer onboarding after deal closure.
  • Proactively follow up with leads and nurture relationships to drive deal progression and eliminate roadblocks.
  • Maintain up-to-date knowledge of industry trends, competitive offerings, and product updates.
  • Gather and share customer insights to inform ongoing sales strategy and product improvements.
  • Other responsibilities as assigned by Manager.

Benefits

  • Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs
  • 401 (k) with generous company match
  • Eligible for Paid Time Off and 8 paid holidays (NOTE: PTO increases with tenure!)
  • 100% employer paid Life Insurance and Long-Term Disability Insurance
  • Paid Parental Leave
  • Fully Funded Tuition Education Programs
  • Employee Stock Purchase Plan
  • Excellent career advancement and training opportunities to support your career growth
  • Employee Discounts and much more!
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