SaaS Account Executive

Galloup • Conshohocken, PA

1d

About The Position

The Kendall Group is seeking a results-driven, enthusiastic SaaS Account Executive to grow its SaaS products and solutions. Reporting to the Consulting Division Manager, the role focuses on identifying and cultivating new business, managing existing client relationships, and meeting or exceeding sales targets. Success requires understanding the needs of manufacturing clients, explaining the value of the company’s SaaS offerings, and closing sales.

The Account Executive leads the sales process from prospecting through negotiation, contract signing, and onboarding. The role also manages the sales pipeline and forecasts using CRM tools, serves as a trusted advisor to existing customers, identifies opportunities to expand accounts, and shares market insights with product and marketing teams. Collaboration with marketing, customer success, and product development is part of the position.

The work is performed in a normal office environment and involves sitting for up to eight hours per day. Travel for client meetings and industry events may be required up to 50%, with minimal overnight stays. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

• At least 5 years of manufacturing sales experience in SaaS and technology sales, such as cybersecurity, Manufacturing Execution Systems, IIoT, or other advanced software application sales.
• Bachelor’s degree or an equivalent combination of skills and experience.
• Strong understanding of SaaS products, services, and subscription models.
• Proficiency with Microsoft Office and ability to learn new software.
• Highly organized and detail-oriented, with the ability to multitask and shift priorities in a fast-paced, rapidly evolving, and sometimes ambiguous environment.
• Ability to work effectively across functions and provide excellent internal and external customer service.
• Strong interpersonal, problem-solving, organizational, written, and verbal communication skills.
• Ability to see, talk, and hear, and to sit for up to 8 hours per day.
• Willingness to travel for client meetings and industry events as needed, up to 50%, with minimal overnight stays.
• Valid driver’s license that can be maintained.
• Competencies: service excellence; results and action orientation; accountability and responsibility; negotiating; time management; problem solving; teamwork and collaboration; and priority setting.

Nice To Haves

• 10 or more years of SaaS or technology sales experience.
• 5 years of experience selling to or working within manufacturing environments.
• Familiarity with sales methodologies such as MEDDIC or Challenger.
• Understanding of edge-to-cloud solutions for manufacturing and cybersecurity.
• Familiarity with platforms such as Rockwell, AVEVA, RedZone, Tulip, Dassault, Parsec, Inductive, and Vorne.

Responsibilities

• Identify and target potential clients through research, outreach, and networking, using industry knowledge to engage decision-makers and stakeholders.
• Understand prospective clients’ challenges and objectives, and tailor product presentations to show how SaaS solutions meet their needs.
• Communicate the value proposition, features, and benefits of the company’s SaaS offerings.
• Lead the sales process from initial contact through negotiation, contract signing, and onboarding.
• Manage sales pipeline and activities using CRM tools for accurate tracking and forecasting.
• Maintain relationships with existing clients, respond to inquiries, provide support, and identify upselling and cross-selling opportunities.
• Meet or exceed monthly, quarterly, and annual sales targets, and execute strategies to maximize revenue, net new orders, and net new logos.
• Monitor industry trends, competitors, and customer feedback and provide actionable insights to product and marketing teams.
• Collaborate with marketing, customer success, and product development to support a cohesive, customer-centric approach.
• Travel for client meetings and industry events as needed, up to 50%.
• Possess and maintain a valid driver’s license.

Benefits

• Employee ownership through a 100% employee-owned company.
• Opportunities to learn and grow, with coaching and mentoring.
• A supportive workplace where associates are valued and their ideas and voices are heard.

What This Job Offers

• Job Type: Full-time