S&OP Manager

Perfetti Van Melle•Erlanger, KY

About The Position

The S&OP Manager drives the improvement and standardization of Sales and Operations Planning (S&OP) and Sales and Operations Execution (S&OE) processes for Perfetti Van Melle in the Americas (AMR). The role owns and executes S&OP/S&OE processes and the constrained forecast, and consolidates Global and AMR ES&OP across the USA, Canada, Mexico, and LATAM. It deploys the Global S&OP Playbook, establishing governance and standards across the process. The position coordinates cross-functional calibration, analyzes information, and prepares materials for each planning cycle. It proactively communicates insights to business leaders and process facilitators, and ensures stakeholders understand key business issues, reconciliations, recommendations, and decisions. The role also contributes to the ongoing evolution and deployment of S&OP across the business. The manager leads monthly integrated business planning cycles, including demand and supply reviews, integrated reconciliation, and executive S&OP alignment meetings. The role collaborates across functions to execute S&OE, drives continuous improvement and organizational change, and aligns commercial plans with production and distribution capabilities. It partners with Sales, Marketing, Finance, and Operations on new products, promotions, and consensus rolling forecasts, and works with demand and supply planning to produce a monthly constrained forecast.

Requirements

Bachelor's degree in Supply Chain Management, Business, Operations, Engineering, or a related field.
3–5 years of experience in a standard S&OP/IBP process, demand planning, or supply planning within CPG or a related industry.
Demonstrated experience facilitating cross-functional S&OP/S&OE planning cycles without direct authority over participants.
Experience working with Sales, Marketing, Finance, and Supply Chain/Operations stakeholders in a matrixed environment.
Proficiency with CPG planning systems such as SAP IBP, o9, Kinaxis, Anaplan, or similar.
Advanced Excel skills, including pivot tables and complex formulas.
Familiarity with ERP systems; SAP is preferred.
Strong facilitation skills, including running structured meetings, driving decisions, and keeping executives on track.
Strong collaboration and influencing skills to build cross-functional partnerships and drive shared outcomes without direct authority.
Excellent written and verbal communication skills, including experience preparing executive-level decks and pre-reads.
High attention to detail and data accuracy, especially under monthly cycle deadlines.
Ability to manage ambiguity and competing priorities across multiple product categories and regions.

Nice To Haves

MBA.
Power BI or Tableau experience.
Certification in a standard IBP process, preferably Oliver Wight.
APICS/ASCM certification (CPIM or CSCP), strongly preferred for CPG S&OP roles.

Responsibilities

Lead monthly integrated business planning cycles, including demand review, supply review, integrated reconciliation, and executive S&OP alignment meetings.
Collaborate cross-functionally to execute the S&OE process, including demand control, supply execution, and S&OE meetings.
Ensure timely pre-reads, accurate data, and global and regional decks and reporting; drive continuous improvement and influence S&OP and S&OE outcomes.
Drive the one-number forecasting principle by aligning commercial sales plans with production and distribution capabilities.
Partner with Sales, Marketing, Finance, and Operations to evaluate new product developments, promotions, and consensus rolling forecasts.
Partner with demand and supply planning to generate the monthly constrained forecast and ensure consensus forecast alignment across areas.
Drive organizational change management and continuous improvement initiatives; work with cross-functional teams to identify process gaps and implement sustainable solutions.
Communicate business issues, reconciliations, recommendations, insights, and decisions to relevant leaders and process participants.
Deploy the Global S&OP Playbook and establish process governance and standards across the AMR scope.

Benefits

PTO package including vacation, wellness, and pay-it-forward time off.
13 paid holidays.
401(k) with company match up to 8%.
Annual bonus potential and merit-based increases.
Comprehensive health insurance.
Annual well-being subsidy.
20 weeks of maternity leave and 12 weeks of paternity leave options.
Sam's Club or Costco annual membership reimbursement.
Tuition-free college program or free continued education, including bachelor's and master's programs.
Monthly candy allotments.