Rusty Taco Crew Member G2G
About The Position
A Rusty Taco Crew Member prepares and serves food while maintaining a clean, organized work area and following recipes, procedures, and standards for food preparation, sanitation, teamwork, and customer service. Team members may work at a variety of stations, including Prep Cook, Line Cook, Cashier, Host, and Catering. Duties include interacting with customers, preparing meals to recipe standards, and handling orders. Team members are expected to remain on their feet while clocked in except during breaks, and to help with tasks that need attention when they are not busy. The role includes preparing hot and cold foods, monitoring food levels and customer volume, maintaining portion control, and following food-handling and safety standards. Crew Members provide friendly customer service, learn and explain the menu, use the cash register/POS system, follow preparation and sanitation checklists, handle cash according to policy, and clean equipment and cookware. Team members may be cross-trained in front- and back-of-house areas. Duties and responsibilities may change, and reasonable accommodations may be made for individuals with disabilities to perform essential functions.
Requirements
- Ability to speak clearly and listen attentively to customers and team members.
- Ability to maintain a professional appearance and a positive, enthusiastic approach to assigned duties.
- Cheerful and helpful attitude and ability to provide exceptional customer service.
- Ability to adapt to changing customer volumes with a sense of urgency.
- Ability to demonstrate a complete understanding of the menu.
- Ability to follow recipe instructions and sanitation guidelines.
- Ability to be cross-trained in all front- and back-of-house areas.
- Ability to communicate in the primary language(s) of the work location.
- Food Handlers/Food Safety Certification.
- Responsible Alcohol Service Certification, where applicable.
Nice To Haves
- Previous retail or restaurant experience.
- Proven customer service track record.
- Adaptability to change.
Responsibilities
- Prepare food by following recipes and maintaining cooking, seasoning, grilling, dicing, cutting, and slicing processes.
- Complete hot and cold food preparation assignments accurately, neatly, and on time.
- Prepare food throughout the day in response to anticipated and actual customer volumes.
- Maintain portion control and monitor food levels on the line and in the back of house.
- Follow food-handling, safety, and sanitation standards while preparing and cooking food.
- Provide friendly, quality customer service to each customer.
- Develop an understanding of the menu, food items, and alcohol/bar drinks and articulate that information to customers.
- Operate the cash register/POS system.
- Use prep sheets, temperature guidelines, holding times, cleanliness lists, and station checklists consistently and accurately.
- Follow sanitation standards, including washing cookware and utensils throughout the day.
- Follow cash-handling policies.
- Clean assigned equipment thoroughly and promptly.
- Remain on feet while clocked in except during breaks and help teammates with needed tasks when not busy.
- Work across a variety of stations, including Prep Cook, Line Cook, Cashier, Host, and Catering.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
