Russian Interpreter

LanguageLine Solutions
•$23 - $25•Remote

About The Position

The Russian Video-Telephone Interpreter handles on-demand video and audio calls, interpreting conversations between Russian and English speakers across industries including healthcare, government, insurance, finance, utilities, travel and hospitality, general business, law enforcement, courts, and 911. The interpreter accurately conveys meaning without omissions or additions, applies appropriate terminology and industry protocols, and communicates professionally while recognizing cultural differences. Sessions may involve simple or complex topics, and some calls may be emotional, stressful, or extended without breaks. This is a remote, work-from-home position. The interpreter must maintain a quiet and secure home-office environment and use a dedicated personal device and reliable high-speed internet. The role involves verbal interpretation rather than written translation, and includes paid professional training, ongoing development, and support from LanguageLine teams.

Requirements

  • Fluency in Russian and English and skill in the associated cultural dynamics.
  • Ability to demonstrate cultural competency and assess regional and accent differences to communicate with limited-English speakers.
  • Excellent listening, retention, and note-taking skills to maintain accuracy.
  • Ability to concentrate, remain detached, neutral, and objective, including during sensitive conversations.
  • At least 18 years of age.
  • Legally authorized to work in the United States, with work authorization that does not now or in the future require visa sponsorship.
  • High school diploma or equivalent.
  • Dedicated personal device for business purposes.
  • A desktop or laptop running Windows, MacOS, or ChromeOS; an iPadOS or Android tablet; or an iOS or Android smartphone.
  • High-speed internet with at least 5 Mbps download, 3 Mbps upload, ping no more than 300 ms, and jitter no more than 30 ms.
  • Access to a quiet space free from background noise or distraction.
  • Ability to operate a keyboard and mouse and remain stationary in front of a computer and webcam for most of the workday.
  • Ability to use a headset for prolonged periods.
  • Ability to operate company software and systems, and sufficient manual dexterity to type or write.
  • Ability to lift up to 26 lbs.
  • Must not use restricted Kaspersky products or Huawei hardware.

Nice To Haves

  • Education or work experience in language-related fields such as teaching, language assessment, translation, or interpretation.
  • Ability to read and write the requested languages.

Responsibilities

  • Respond promptly to video and audio interpreting sessions and interpret in a friendly, professional manner.
  • Participate in online video and audio training sessions.
  • Provide interpretation via video and type data using a dedicated device as required.
  • Render concepts and meanings accurately according to established interpreting protocols, avoiding omissions and additions.
  • Speak clearly in Russian and English with proper pronunciation, enunciation, and polite expressions.
  • Maintain a professional demeanor throughout interpreting sessions.
  • Remain calm during difficult or emergency calls, including calls involving upset or incoherent speakers.
  • Maintain punctuality and availability during scheduled work hours.
  • Follow client instructions and protocol, avoiding interaction with the limited-English-speaking person without client permission.
  • Understand and apply terminology and protocols for industries such as medical, insurance, finance, and law.
  • Demonstrate cultural sensitivity while working in a diverse environment.
  • Adapt to technology enhancements used to improve service delivery and meet client demands.

Benefits

  • Paid professional interpreter training and continuous development.
  • Incentives for meeting attendance targets.
  • Paid sick leave in accordance with applicable law.
  • Medical, dental, and vision coverage.
  • Employee Assistance Program (EAP).
  • Accident, critical illness, life, and AD&D insurance.
  • Inpatient hospital coverage.
  • Short-term disability coverage.
  • 401(k) retirement plan.
  • Employee Referral Program.
  • Advancement opportunities within the organization.
  • Interpreter support.
  • Inclusive and diverse work environment.
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