Rural Health Clinic Manager

Pafford EMS•Hope, AR

About The Position

Southwest Arkansas Regional Medical Center is seeking an experienced, motivated, and results-driven Rural Health Clinic Manager to lead the daily operations of its Rural Health Clinic in Hope, Arkansas. The manager oversees clinic workflows and staffing, supports high-quality patient care and a positive patient experience, and works to improve operational and financial performance. The role collaborates with providers, clinic staff, hospital leadership, and outside partners, and may assist with nursing duties as needed.

Requirements

Bachelor's degree in nursing or graduation from an accredited school of nursing.
Current RN or LPN license.
At least five years of management experience.
Strong leadership, organizational, and communication skills.
Ability to analyze operational and financial reports and identify opportunities for improvement.
Excellent interpersonal skills and ability to collaborate with providers, staff, and hospital leadership.
Strong problem-solving, time-management, and decision-making abilities.
Knowledge of healthcare compliance, accreditation, and quality improvement practices.
Ability to manage competing priorities while maintaining a professional and patient-focused approach.
Basic Life Support (BLS) certification.
CPI or COAP certification within three months of hire, as applicable to the position and facility requirements.

Nice To Haves

Management experience in a healthcare setting is preferred.
Experience in clinic operations, staff supervision, performance improvement, and healthcare reporting is highly desirable.

Responsibilities

Oversee daily Rural Health Clinic operations to support efficient workflows, high-quality patient care, and a positive patient experience.
Ensure appropriate staffing across clinical and non-clinical departments while promoting teamwork, accountability, and employee engagement.
Review operational and financial reports, monitor key performance indicators, identify improvement opportunities, and submit required monthly, quarterly, and annual reports.
Meet regularly with providers to review performance, evaluate trends, address operational concerns, and identify opportunities to improve clinic performance.
Monitor clinic activities and staff performance to improve efficiency, productivity, and service delivery.
Maintain knowledge of applicable Quad A accreditation standards and help ensure the clinic is prepared for accreditation and regulatory requirements.
Communicate and collaborate with clinic staff, physicians, administrative leadership, and outside consultants to support organizational goals.
Demonstrate initiative, sound judgment, self-direction, accountability, and commitment to continuous improvement.
Assist with nursing duties as needed to support patient care and clinic operations.