Seasonal Runner-Lantana
About The Position
The Runner delivers food and drinks to theater guests and helps provide an excellent in-seat dining experience. The role ensures orders are delivered correctly and promptly, assists guests with their dining needs, and contributes to hospitality through enthusiasm and attention to detail. Runners work with the expediter and other team members, respond to guest requests and concerns, and assist with theater and concession operations as needed. The position reports to the General Manager and is a non-exempt role in the Operations department. It is seasonal, based at a theater, and requires availability nights, holidays, and weekends.
Requirements
- Must be at least 16 years old, subject to state guidelines.
- ServSafe, Food Handling, and Alcohol training certifications are required.
- Strong interpersonal skills for interacting with employees, guests, and management.
- Effective communication skills and the ability to handle difficult and stressful situations positively.
- Ability to maintain attention to detail and prioritize in a fast-paced, constantly changing environment.
- Integrity and dependability.
- Availability to work nights, holidays, and weekends.
- Ability to walk, bend, and stand for periods of time; frequently use hands and arms to handle items and reach; occasionally lift or move up to 10 pounds; and occasionally perform light lifting of 25 to 50 pounds with assistance.
Nice To Haves
- One or more years of food running or bussing experience.
Responsibilities
- Deliver concessions, kitchen, and bar items to guests, including utensils, sauces, and napkins, following In Seat Dining procedures.
- Coordinate with the expediter to ensure food orders are delivered together, in good condition, and promptly.
- Check orders for accuracy and completeness and communicate problems to the kitchen, expediter, or supervisors.
- Explain menu items and suggest promotions, add-ons, or other offerings when guests are interested in ordering more.
- Clean auditoriums by removing dishes and trash and provide found items to managers.
- Assist team members as needed, including scanning tickets, cleaning, checking restrooms, and ringing up guests at concessions or the box office.
- Respond to guest complaints and requests, or direct guests to an appropriate resource when unable to help.
- Notify management about movie projection issues.
- Complete opening, mid-shift, and closing procedures, along with other assigned duties.
- Acknowledge guests according to Cinépolis standards.
- Attend and participate in trainings and meetings.
Benefits
- Employee discount on tickets, food, and nonalcoholic beverages.
- Gifts for reaching work-anniversary milestones.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
