Runner

Restoration Hardware•Palo Alto, CA

About The Position

RH Hospitality is expanding its portfolio of restaurants within RH Design Galleries, aiming to create an integrated experience that blurs the line between home and hospitality. The Runner supports an elevated dining experience by connecting the kitchen and dining room and helping present RH’s culinary offerings with care, precision, and timeliness. The role suits someone passionate about guest experience who works collaboratively and is attentive to detail.

Requirements

  • At least 1 year of experience in a fast-paced, guest-facing or culinary support role.
  • Legal authorization to work in the country of application at the time of application.
  • Meet the minimum legal age required to serve alcohol, work certain shifts, and/or perform the full scope of kitchen responsibilities, in accordance with local labor and safety regulations.
  • Flexibility to work weekends, holidays, and variable shifts as needed.
  • Frequently lift and move up to 50 lbs using appropriate equipment and techniques.
  • Comfort standing and walking for extended periods.
  • Commitment to proper safety and sanitation practices in a commercial kitchen environment.

Responsibilities

  • Create a warm and inviting experience by delivering First Class Service at all times.
  • Lead the delivery and presentation of dishes to guests, ensuring accuracy, timing, and quality.
  • Support the expediting process and maintain flow between the kitchen and dining room.
  • Maintain an organized service environment, including the polishing area, service stations, and expediting line.
  • Anticipate guest needs and assist with clearing, resetting, and maintaining tables throughout service.
  • Demonstrate RH’s standards through personal presentation, menu knowledge, and attention to detail.
  • Embrace a team-oriented mindset and champion the “Full Hands In, Full Hands Out” philosophy.
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