RTR Service Tech - Panavision New York
About The Position
The RTR Service Tech is an entry-level Camera Service Technician role supporting Panavision’s rental operations. The technician services minor and wireless camera accessories to meet required safety, functionality, and presentation standards and rental schedules, following departmental procedures with minimal direct supervision. The position falls under Local 210. The role focuses especially on wireless equipment, including wireless lens motor kits, focus assists, and wireless video kits, as well as minor camera accessories such as power and time-code equipment, video converters, zoom controls, and cables. The technician examines, cleans, tests, adjusts, documents, and helps maintain equipment and inventory, escalating repairs as appropriate. The position operates in a warehouse environment and requires regular attendance during scheduled shifts. Standard business hours apply, with possible long hours and some weekend work. Some out-of-state or international overnight travel may be expected. Compensation is $18.50 per hour.
Requirements
- Ability to maintain high performance standards and output under strict time constraints.
- Ability to work in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Proper use of hand tools.
- Basic understanding of camera theory.
- Basic knowledge of electronics and mechanical repair procedures.
- Working knowledge of blueprints, parts lists, and schematics.
- Strong interpersonal and communication skills.
- Strong computer skills.
- Knowledge of common camera rental practices.
- General working knowledge of Panavision equipment and inventory.
- Clear understanding of set call procedures and etiquette.
- Ability to remain flexible toward change.
- Knowledge of current electrical safety standards.
- Ability to lift up to 50 pounds consistently.
- Ability to safely handle solvents, chemicals, sharp or potentially dangerous equipment, and manual lifting.
Responsibilities
- Perform service checks on minor and wireless camera accessories, with an emphasis on wireless equipment.
- Examine, clean, test, and make basic adjustments to equipment within specified timeframes, including adjustments to client specifications when necessary.
- Identify equipment problems and determine whether to make minor in-house repairs, refer the equipment to an Electronics Technician, or send it to a vendor for repair or refurbishing.
- Maintain detailed documentation of serviced equipment for inventory counts and damage and repair processes.
- Assist with the daily transfer of equipment from Logistics to Service and from Service to Inventory.
- Use proprietary systems and information to prioritize equipment servicing to meet rental schedules.
- Notify management of inventory shortages so complete kits are available.
- Maintain a working inventory of hardware and replacement parts.
- Assist clients and staff with technical questions and issues.
- Learn and adapt to new technological trends and equipment.
- Perform other tasks and assignments as required.
- Follow safe handling practices for solvents, chemicals, sharp or potentially dangerous equipment, and manual lifting; use required personal protective equipment.
- Maintain prompt and regular attendance and complete assigned work shifts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
