RVSP Volunteer Coordinator 18 hr/wk, ($23.55 to $25/hr)

Community Action Pioneer Valley, Inc. • Northampton, MA

3d • $24 - $25 • Hybrid

About The Position

The RSVP Volunteer Coordinator manages the recruitment, retention, and recognition of senior volunteers primarily in Hampden County, with a special emphasis on Spanish-speaking volunteers and programs.

Requirements

• Interpersonal communication – verbal and written
• Conflict resolution, problem-solving, establishing priorities, navigating change
• Judgement and decision-making
• Practiced organizational skills, attention to detail, and ability to adapt to changing priorities
• Skillful relationship building with participants, staff, and community partners, and customer service.
• Balance of initiative to work independently and interest/ability to collaborate with others
• Promote equity by deconstructing barriers to a racially just system. Cultivate work environments that value truth-telling, courage, vulnerability, space to think and reflect, community-mindedness, hope, and openness to difficult conversations
• Experience working with older adults and/or volunteers
• Experience with data management, data capture, tracking methods and analysis for outcome measurements
• Proficient computer skills (Microsoft Suite using a mouse, email, and other program-specific software
• Four years’ experience in related field

Nice To Haves

• Bi-lingual in English and Spanish is a highly valued skill for this role.

Responsibilities

• Works with RSVP Director and Volunteer Manager in all areas of recruitment, retention, and recognition of senior volunteers.
• Interviews and matches volunteers with volunteer positions, utilizing the volunteer’s unique talents, interests and skills.
• Recruits, trains, and supports volunteers and stations that serve the Spanish-speaking population in the Pioneer Valley.
• Works with volunteer stations to identify, develop, and recruit for appropriate volunteer positions for RSVP volunteers.
• Organizes ongoing volunteer training with primary focus on high impact initiatives.
• Requests, collects, and drafts volunteer opportunities and events for use in newsletter, website, social media, and traditional media outreach.
• Provides support and problem-solves with volunteers and volunteer stations.
• Maintains accurate volunteer records.
• Oversees work of select volunteers assigned to the RSVP program.
• Represents RSVP in community meetings and events.
• Required to work some evenings and weekends as job requires.
• Required to travel throughout service area and outside of service area as needed.
• Participate in professional development activities, regularly scheduled supervision meetings, team meetings. mandatory agency training, and other relevant training courses.
• Maintains strictest confidentiality.
• Comply with agency and funders’ paperwork requirements and procedures
• Other duties required for the management of the RSVP project and grant

Benefits

• Criminal Offender Record check (C.O.R.I.) prior to hire and every three years
• National Service Criminal History Check components, including the NSOPW, state check, and FBI check
• Evidence of a good driving record and ability to be covered under Community Action’s non-owned and hired vehicle policy.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed