RSVP Program Assistant 18 hr/wk, ($21.73 to $23.05)

Community Action Pioneer Valley, Inc.•Northampton, MA

3d•$22 - $23•Onsite

About The Position

The RSVP Program Assistant provides administrative support to the RSVP program and staff. This role involves managing program files, collecting volunteer data, assisting with volunteer onboarding, coordinating logistics for meetings and events, and supporting data collection and communication efforts. The position also requires managing program supplies, overseeing select volunteers, representing RSVP in the community, and participating in professional development. The role may require some evenings and weekends and travel within and out of the service area. Maintaining confidentiality and complying with agency and funder requirements are essential. This position is 18 hours per week.

Requirements

Interpersonal communication – verbal and written.
Conflict resolution, problem-solving, establishing priorities, navigating change.
Judgement and decision-making
Practiced organizational skills, attention to detail, and ability to adapt to changing priorities.
Skillful relationship building with participants, staff, and community partners, and customer service.
Balance of initiative to work independently and interest/ability to collaborate with others
Promote equity by deconstructing barriers to a racially just system. Cultivate work environments that value truth-telling, courage, vulnerability, space to think and reflect, community-mindedness, hope, and openness to difficult conversations.
Experience working with older adults and/or volunteers.
Experience with data management, data capture, tracking methods and analysis for outcome measurements.
Proficient computer skills (Microsoft Suite using a mouse, email, Constant Contact, Facebook, and other program-specific software.
Three years’ experience in related field
Evidence of a good driving record and ability to be covered under Community Action’s non-owned and hired vehicle policy.

Nice To Haves

We encourage individuals who believe they have the skills necessary to thrive to apply for this role. We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying. Please be clear and specific in application materials how your background, lived experience, and transferable skills are relevant to this position.

Responsibilities

Manages and maintains all electronic and paper program files.
Collects and records volunteer hours and mileage.
Assists with onboarding of new volunteers, including completing all required paperwork.
Communicate regularly with sites and volunteers to maintain accurate information regarding volunteer placements, leaves of absence, and other changes in volunteer status.
Schedules and coordinates logistics for RSVP meetings, trainings, and events.
Assists with data collection, including sending and recording surveys.
Assists with routine volunteer communications, including cards, mileage checks, calls, and emails.
Works with RSVP Program Director to manage HBB program supply inventory and purchasing.
Oversee service of select volunteers assigned to the RSVP program.
Represents RSVP in community meetings and events.
Required to work some evenings and weekends as job requires.
Required to travel throughout service area and out of service area as needed.
Participate in professional development activities, team meetings, regularly scheduled supervision, mandatory agency training, and other relevant training.
Maintains strictest confidentiality.
Comply with agency and funders’ paperwork requirements and procedures.
Other duties required for the management of the RSVP project and grant.