ROW Maintenance Manager

City of Boca Raton•2500 NW 1st Ave Bldg A, FL

8d•Onsite

About The Position

The Right of Way Maintenance Manager plans, coordinates, and oversees maintenance, beautification, and operational activities within the City’s public rights-of-way. The role serves as the City’s primary steward of right-of-way corridors, ensuring they are safe, well-maintained, compliant with the engineering design standard manual, visually consistent, and aligned with the City’s level-of-service standards. It is the central coordination point for work in or affecting rights-of-way by City divisions, utility providers, and outside contractors. The position provides technical and administrative direction to personnel responsible for medians, roadside landscapes, irrigation systems, and right-of-way corridors, and reports to the Operations and Business Manager. The manager oversees daily field operations, maintenance and beautification programs, contracts, budgets, and Capital Improvement Program projects. The role coordinates with City divisions, contractors, utilities, and government agencies; manages access and restoration expectations; addresses citizen concerns; maintains operational records and performance metrics; and supports emergency response and storm recovery. The work may require a flexible schedule, including weekdays, weekends, and evenings, as well as outdoor work in varied weather, including extreme heat. Applicants must have a bachelor’s degree in a specified or closely related field, ten years of progressively responsible relevant experience, five years of direct supervisory experience, and a valid Florida Class E driver’s license meeting the stated driving-record requirement. An Intermediate or Advanced Maintenance of Traffic certification is required or must be obtained within 90 days of appointment. Final employment is contingent on the listed post-offer screenings.

Requirements

Bachelor’s degree from an accredited college or university in Public Administration, Landscape Management, Horticulture, Urban Planning, Civil Engineering, or a closely related field.
Ten years of progressively responsible state or local government experience in public works operations, right-of-way maintenance, or commercial landscape management.
Five years of experience directly supervising and supporting direct reports at the professional, technical, or managerial level.
Valid State of Florida Class E Driver’s License with no more than six points in a three-year period.
Possess an Intermediate or Advanced Maintenance of Traffic (MOT) Certification, or obtain it within 90 days of appointment.
Knowledge of methods, practices, and equipment used in landscaped right-of-way care, including turf management, ornamental plantings, trees, and irrigation systems.
Knowledge of occupational hazards and safety precautions for right-of-way maintenance operations and related equipment.
Knowledge of public works maintenance practices and standards under federal, state, and local regulations, including MOT requirements.
Knowledge of public-sector contract management, procurement, and vendor oversight.
Knowledge of budget preparation, forecasting, and financial accounting systems.
Knowledge of GIS applications and work order management systems.
Skill managing contractor performance, interpreting service level agreements, and resolving technical or financial disputes with vendors and utility companies.
Skill reading and analyzing civil engineering plans, utility layouts, plat maps, right-of-way surveys, and landscape design documents.
Skill projecting labor costs, estimating materials, and scheduling concurrent in-house projects and contractor work orders.
Skill identifying infrastructure deficiencies, landscaping diseases, irrigation failures, and restoration defects during field inspections.
Skill using productivity software to track operational metrics, calculate level-of-service data, and monitor performance indicators.
Ability to plan, direct, and coordinate multiple occupational groups performing concurrent and diverse work within rights-of-way.
Ability to supervise, train, and evaluate employees and enforce regulations, policies, and safety practices firmly, tactfully, and impartially.
Ability to communicate effectively orally and in writing, including preparing detailed technical and administrative reports.
Ability to respond to citizen complaints professionally and thoroughly and maintain effective working relationships with staff, contractors, utility providers, City officials, and the public.
Ability to work a flexible schedule that includes weekdays, weekends, and evenings as needed.
Ability to work outdoors in varied weather conditions, including extreme heat.
Successful completion of required post-offer, pre-employment background screening, motor vehicle record check, drug screening, physical examination, and employment verification.

Nice To Haves

A master’s degree from an accredited college or university in Public Administration, Business Administration, or a closely related field; may substitute for two years of the non-supervisory experience requirement.
Florida Certified Landscape Professional (FCLP) designation, International Society of Arboriculture (ISA) Certified Arborist credential, or a designation from the International Right of Way Association (IRWA).
Additional experience may substitute for education: four additional years in lieu of a bachelor’s degree, and two additional years in lieu of an associate degree.

Responsibilities

Plan, organize, and direct daily activities of staff, equipment operators, maintenance workers, and contracted personnel responsible for public right-of-way care.
Oversee maintenance and enhancement of landscaped medians, roadside plantings, turf, trees, ground covers, and hardscape elements, including pressure cleaning.
Monitor and coordinate right-of-way irrigation inspections, system efficiency, and repair scheduling.
Direct litter control, sidewalk and curb pressure washing, and debris removal; coordinate with Sanitation and Code Enforcement regarding illegal dumping.
Ensure field operations comply with Maintenance of Traffic (MOT) guidelines.
Provide direction and approval for multi-year maintenance and beautification contracts, setting program priorities and budget parameters for execution by the Right of Way Program Administrator.
Coordinate with the Right of Way Program Administrator on contractor performance, program direction, and significant contract issues.
Prepare and approve the annual ROW maintenance operating budget, track revenues and expenditures, and compile financial reports for the Operations and Business Manager.
Develop, implement, and monitor Capital Improvement Program projects for right-of-way beautification and structural improvements.
Coordinate complementary field activities with the Streets and Stormwater Operations Manager and interface with Traffic Engineering and Sanitation on access control, lane closures, and storm debris routing.
Serve as the municipal point of contact for right-of-way access; review encroachment permits, utility installations, and outside contractor requests and ensure restoration meets City expectations.
Coordinate corridor activities with federal, state, regional, and local utility providers.
Investigate and resolve citizen complaints and inquiries about right-of-way conditions, implement corrective actions, and document resolutions.
Maintain operational records, metrics, and correspondence; recommend updates to operational policies and code ordinances as needed.
Mentor and develop division leadership, including succession planning for supervisory and management positions.
Coordinate division-wide emergency response and storm recovery, including mutual aid requests and post-storm damage assessments.
Review and approve division-level policies, standard operating procedures, and safety protocols.
Perform other duties as required to maintain effective City right-of-way operations.