Roving Personal Banker ROVING North East Georgia District

Wells Fargo • Duluth, GA

3d • Onsite

About The Position

Wells Fargo is seeking a Roving Associate Personal Banker (SAFE) to join its National Branch Network. The role provides support across multiple branch locations within an assigned geography, covering banker and teller absences and temporarily filling open positions as needed. The banker builds customer relationships through in-branch interactions, scheduled conversations, and proactive outreach, learns about customers’ financial goals, and connects them with relevant banking products, services, and digital tools.

The position supports account openings, service requests, and credit applications, performs cash handling and teller activities, and collaborates with branch teammates and specialists to provide consistent, compliant customer service. It requires adapting to changing branch environments, exercising sound judgment within risk controls, and maintaining Wells Fargo’s operational standards. The role offers training and coaching and is described as a foundation for career growth and mobility.

The employee must travel 100% of the time within the assigned geography, commute to assigned branch locations for the duration of assignments, and work a schedule that includes Saturdays. SAFE registration is required at employment; Wells Fargo initiates the process after the start date. The position is not eligible for visa sponsorship. The job profile is eligible for a 10% pay differential.

Requirements

• At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination.
• Ability to travel 100% of the time within the assigned geography and commute to assigned branch locations for the duration of assignments.
• Ability to work a schedule that includes Saturdays.
• SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date.
• Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.
• Must comply with applicable Wells Fargo policies and risk and compliance obligations.
• The position is not eligible for visa sponsorship.

Nice To Haves

• Prior financial services experience or experience in a highly regulated customer-facing role, demonstrating comfort with structured processes, accuracy, and service expectations.
• Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement.
• Comfort initiating outreach through calls, emails, or other channels to strengthen relationships and identify ways to support customer needs.
• Comfort with digital tools and technology, ability to learn new systems quickly, and ability to guide customers in adopting relevant capabilities.
• Ability to identify customer needs and connect them to appropriate solutions, including referrals when additional expertise is needed.
• Proven ability to collaborate with teammates and partners to resolve customer needs and deliver a seamless experience.
• Ability to follow policies and regulations while identifying and escalating risk concerns.

Responsibilities

• Provide personalized banking support across multiple branch locations, covering banker and teller absences and temporarily filling open positions.
• Adapt to new branch environments, teams, and customer needs while maintaining consistent service quality and adherence to bank standards.
• Build customer relationships through proactive, meaningful conversations that support financial well-being and deepen engagement.
• Lead discovery-driven conversations to understand customer needs and connect customers with relevant banking products, services, and solutions.
• Identify opportunities, promote solutions, and make appropriate referrals to meet customer and business goals.
• Support everyday banking needs, including account openings, service requests, and credit applications.
• Perform cash handling and teller-line activities, accurately processing transactions while maintaining compliance and operational standards.
• Use and adopt digital tools and technologies to enhance customer experience and support evolving banking needs.
• Deliver accurate, compliant service and exercise sound judgment within defined risk controls.
• Collaborate with branch teammates to coordinate handoffs to licensed bankers or other specialists.
• Flex between cash handling and customer banking activities to support branch operations, including account openings and ongoing account support.
• Follow applicable risk and compliance programs, identify and escalate concerns, and support timely remediation of issues.

Benefits

• The job profile is eligible for a 10% pay differential.
• Wells Fargo describes robust benefits, competitive compensation, and programs designed to support work-life balance and well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed