4th Shift Routing & Dispatch Admin (Fri-Sun 11am-11pm)
About The Position
The Routing and Dispatch Administrator coordinates daily routing and dispatch activities to support the efficient and timely movement of shipments. The role communicates and collaborates with drivers, carriers, processing partners, and internal teams to execute daily plans, resolve real-time issues, and maintain service and productivity standards. It works closely with Operations leadership to support transportation performance, routing efficiency, accurate system updates, and reporting. The position is typically based onsite at the Braselton distribution center and requires a flexible schedule and reliable attendance. The administrator supports associate training and onboarding, maintains working relationships with customers and vendors, researches operational issues, prepares daily and month-end reports, and partners with supervisors and managers on shift planning and operational readiness. The role schedules customer orders to meet service level agreements, observes customer-specific requirements, manages SCAC codes as needed, and handles load processes from opening through closing. It tracks orders from printed status through shipment and maintains an organized, safe, and efficient work area.
Requirements
- Proficient in computer systems and Microsoft Office applications.
- Strong multitasking abilities and capacity to adapt quickly to changing priorities in a fast-paced environment.
- Effective written and verbal communication skills.
- Ability to work independently and collaboratively within a team.
- Strong analytical thinking and attention to detail.
- Flexibility and willingness to support other operational areas as business needs require.
- Ability to work the stated Friday–Sunday schedule and maintain reliable attendance.
Nice To Haves
- Basic knowledge of transportation, routing, or distribution center operations.
Responsibilities
- Support training and onboarding of associates with ongoing instruction, coaching, and development.
- Maintain working relationships and daily communications with external customers, vendors, and processing partners, including updates on issues, cancellations, and extensions.
- Identify, research, and help resolve operational issues to support efficient workflow and minimize disruptions.
- Prepare, analyze, and maintain accurate and timely daily reports for assigned operational areas.
- Collaborate and communicate with cross-functional teams to support shared operational activities and goals.
- Partner with supervisors and managers on shift planning, preparation, and operational readiness.
- Schedule customer orders for timely shipment in accordance with established service level agreements.
- Ensure compliance with account-specific and changing customer requirements, including creating and maintaining SCAC codes as needed.
- Prepare and deliver accurate, timely daily and month-end reports.
- Manage load processes from start to finish, including opening and closing loads, routing purchase orders, printing required documentation, and maintaining tracking information.
- Oversee orders from printed status through final shipment to ensure accuracy, efficiency, and on-time execution.
- Maintain an organized, safe, and efficient workflow and adhere to operational and safety standards.
Benefits
- Career development resources, including Carter’s University, Toastmasters, and mentorship programs.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
