Router

Mattress Firm • Robbinsville, NJ

20h • $20 - $21

About The Position

The Router supports Mattress Firm’s supply chain and delivery operations by scheduling deliveries according to capacity and business conditions, maintaining delivery and contractor settlement records, and communicating with internal and external contacts. The role helps ensure the final step of the customer shopping experience runs smoothly and follows company safety, appearance, and operating standards.

The position works in a warehouse environment and has a stated shift of 12:30 p.m. to 9:00 p.m. Weekend work is required. High school diploma or equivalent is preferred, and at least one year of related experience is required. Compensation is $19.50–$21.00 per hour, with actual pay based on documented and verified relevant work experience. Additional bonus opportunities may be available at the Company’s discretion for eligible roles.

Requirements

• At least one year of related experience.
• Strong verbal and written communication skills.
• Ability to complete tasks with strong attention to detail.
• Knowledge of Microsoft Office products.
• Knowledge of a POS system.
• Basic knowledge of the city and outlying areas.
• Legal authorization to work in the United States without sponsorship; proof of eligibility to work in the United States is required.

Nice To Haves

• High school diploma or equivalent preferred.

Responsibilities

• Schedule deliveries according to capacity and business conditions.
• Record missed deliveries and redelivery problems.
• Submit completed delivery manifests and stop records by the deadline for contractor settlement purposes.
• Complete records for contractor settlement.
• Complete required training modules and certifications by their due dates.
• Follow safety policies and procedures to maintain a safe work environment.
• Communicate professionally with internal and external contacts.
• Follow Company policies and execute Company standards for appearance, functionality, and brand representation.
• Communicate concerns or issues to leadership to support department and company operations.
• Answer incoming calls promptly and accurately.
• Maintain accuracy of the ticket management system.
• Print accurate pick lists.
• Carry out Company initiatives and other activities requested by a supervisor.
• Update job knowledge by participating in educational opportunities.
• Contribute ideas to optimize or improve the team, department, and Company.

Benefits

• Career growth opportunities through on-the-job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription, and vision plans.
• Get paid on-demand.
• Base pay or uncapped commission.
• Employee discounts on Mattress Firm sleep products and accessories.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED