Router

PFG | Performance Good Group

About The Position

The Router is an individual-contributor role responsible for creating, managing, and calculating delivery routes and delivery times, and making necessary adjustments for drivers and customers. The position reports to the Transportation Manager or Routing Supervisor and normally works a Sunday-through-Thursday shift. The Router uses routing and other software systems and needs strong attention to detail and process skills. The role may interact with drivers and personnel in sales, transportation, warehousing, and customer service. The Router also performs other duties as assigned to support the company.

Requirements

  • High school diploma, GED, or equivalent experience.
  • 1–3 years of distribution, logistics, transportation, or related work experience.
  • Basic/intermediate computer skills, including software applications and Microsoft Office (Excel, Word, and Outlook).

Nice To Haves

  • 3–5 years of distribution, logistics, transportation routing, and/or related administrative experience.
  • Intermediate/advanced computer skills, including routing software applications such as Roadnet and AS400, and Microsoft Office (Excel, Word, and Outlook).

Responsibilities

  • Establish cost-effective delivery routes that comply with Federal DOT guidelines and meet customer service, quality, and satisfaction expectations, using Roadnet to manage delivery costs against company run-rate expectations.
  • Establish routing procedures and schedules that optimize the use of personnel and equipment while emphasizing driver safety.
  • Maintain routing information in Roadnet daily, including standard routes, customer delivery requirements, geocoding, delivery days, time windows, service-time settings, account types, meal breaks, route start times, pre- and post-trips, depots, travel modes, map colors, assigned drivers and equipment, DOT road checks, and equipment costing, restrictions, and capacities.
  • Provide costing, off-day, maintenance, scorecard, customer, and KPI reporting on scheduled intervals.
  • Review the previous day's actual routing results and adjust standard routes when necessary.
  • Prepare maps and printed driving instructions for drivers unfamiliar with their assigned routes.
  • Produce and distribute the driver manifest report nightly.
  • Perform other related duties as assigned.

Benefits

  • Competitive pay and benefits.
  • Day 1 Health & Wellness Benefits.
  • Employee Stock Purchase Plan.
  • 401(k) employer matching.
  • Education assistance.
  • Paid time off.
  • Growth opportunities.
  • Safe and inclusive working environment with a culture of rewards, recognition, and respect.
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