Route Service Merchandiser

Pixel Intermediate LLC • Santa Rosa, CA

8d • Onsite

About The Position

GENDA Americas, a leading amusement vending service with over 55,000 machines nationwide, is seeking a passionate and independent merchandiser for an immediate full-time opening as an Amusement Games Service Tech (RSM) based in Santa Rosa, CA. This route position involves managing a designated territory efficiently and professionally, ensuring equipment is maintained, stocked, and generating maximum revenue.

Requirements

• Solid experience managing a route or field service background
• Experience within the amusement gaming industry is a big plus
• 2 years of electronics or mechanical repairs preferred
• Minimum 2 years of Cash handling preferred
• Driving record must be clean and upheld
• Detailed and customer service-oriented
• Solid work ethic for being punctual, dependable, and customer-driven
• Efficient at managing a workload with minimal supervision
• Accountable, Productive, and Personable
• Always working accurately and efficiently
• Solid organization skills in managing paperwork, tools, parts, etc.

Nice To Haves

• Japanese language skills strongly preferred in order to communicate with Japanese-speaking leadership to support ongoing field initiatives, including Route AI, product testing, and merchandising analysis programs

Responsibilities

• Repairing equipment and troubleshooting issues.
• Merchandising of gaming equipment (plush and prizes) as needed.
• Maintain amusements equipment at customer locations in good working order, product stocked in all dispensing equipment and company policies adhered to for cleaning and aesthetics.
• Responsible for accurate route collections of monies, adhering to proper cash handling procedures.
• Establish and maintain professional relationship with locations and staff.
• Detailed record keeping of all meters.
• Complete follow up as assigned.
• Ensure each location is set up to maximize revenue and earning potential through location rotations and promotion opportunities.
• Find new leads as available.

Benefits

• Company vehicle will be provided to facilitate the completion of your job duties
• Health insurance (medical, dental, vision)
• Life insurance and disability coverage
• 401(k) + company match
• Paid time off including vacation, sick pay & paid holidays
• Partially paid pregnancy disability leave
• Flexible hours
• $2.40/hour language differential for fluent Japanese proficiency

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed