Route Service Merchandiser
About The Position
GENDA Americas, a leading amusement vending service with over 55,000 machines nationwide, is seeking a passionate and independent merchandiser for an immediate full-time opening as an Amusement Games Service Tech (RSM). This route position, based in Moses Lake, WA, involves managing a designated territory efficiently and professionally. The role requires maintaining amusement equipment, ensuring product is stocked, handling cash collections accurately, and building strong relationships with location staff. The goal is to maximize revenue potential at each location through strategic setup, rotations, and promotion opportunities, while also identifying new leads.
Requirements
- Solid experience managing a route or field service background
- Experience within the amusement gaming industry is a big plus
- 2 years of electronics or mechanical repairs preferred
- Minimum 2 years of Cash handling preferred
- Driving record must be clean and upheld
- Detailed and customer service-oriented
- Solid work ethic for being punctual, dependable, and customer-driven
- Efficient at managing a workload with minimal supervision
- Accountable, Productive, and Personable
- Always working accurately and efficiently
- Solid organization skills in managing paperwork, tools, parts, etc.
Nice To Haves
- Japanese language skills strongly preferred in order to communicate with Japanese-speaking leadership to support ongoing field initiatives, including Route AI, product testing, and merchandising analysis programs
Responsibilities
- Repairing equipment and troubleshooting issues.
- Merchandising of gaming equipment (plush and prizes) as needed.
- Maintain amusements equipment at customer locations in good working order, product stocked in all dispensing equipment and company policies adhered to for cleaning and aesthetics.
- Responsible for accurate route collections of monies, adhering to proper cash handling procedures.
- Establish and maintain professional relationship with locations and staff.
- Detailed record keeping of all meters.
- Complete follow up as assigned.
- Ensure each location is set up to maximize revenue and earning potential through location rotations and promotion opportunities.
- Find new leads as available.
Benefits
- Company vehicle will be provided to facilitate the completion of your job duties
- Health insurance (medical, dental, vision)
- Life insurance and disability coverage
- 401(k) + company match
- Paid time off including vacation, sick pay & paid holidays
- Partially paid pregnancy disability leave
- Flexible hours
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
