Route Service Manager - CDL

Interstate Batteries•Dodge City, KS

About The Position

The Route Service Manager delivers batteries and provides exceptional customer service to a predetermined route of customers and dealers within their territory. The role collaborates with dealers to ensure the best mix of batteries on the rack, that battery quality programs are being executed, and to build strong relationships that foster improved dealer retention. The position works independently with limited supervision and is accountable for accurate inventory management of company assets, using independent judgment when making decisions. The manager is expected to operate with integrity and demonstrate a positive attitude. The role operates in battery warehouse conditions and on the road. It involves exposure to moving equipment, mechanical parts, fumes or airborne particles, and toxic or caustic chemicals. Personal protective equipment is required. The position requires frequent standing, walking, sitting, hearing, talking, and handling objects, as well as repetitive lifting. Employees must be able to lift or move up to 50 pounds regularly without assistance and occasionally lift up to 75 pounds, and must be able to operate a motor vehicle.

Requirements

High school graduate or equivalent.
Able to read, write, and compute basic math.
Excellent communication skills.
At least one year of delivery and customer service experience.
Working knowledge of computers or ability to learn applicable systems.
Working knowledge of electronic inventory management tools, such as tablets and scanners.
Good organizational skills and ability to prioritize tasks.
High degree of accuracy and attention to detail.
Approaches tasks with a sense of urgency.
Able to work overtime if requested.
Depending on location, may be required to work one or more overnight routes per week.
Clean driving record and ability to meet driver qualification requirements; CDL required.
Must have and maintain a valid DOT medical card.
Able to operate a motor vehicle.
Able to regularly lift and/or move up to 50 pounds without assistance and occasionally lift up to 75 pounds.

Responsibilities

Deliver batteries and provide service to each dealer on the route safely and on time.
Load and unload trucks safely and maintain an accurate account of company assets.
Establish, build, and maintain dealer relationships.
Keep displays and products clean, full, and rotated according to consignment agreements.
Manage dealer accounts, including sales, consignment, warranties, product rotation, cash collection, and invoicing.
Complete delivery and route transactions and other paperwork on time.
Collect and return junk and/or used batteries to the warehouse.
Interact professionally with team members, managers, customers, and other stakeholders.
Follow and fulfill all driver program requirements specified by the manager.
Perform other duties as assigned.