Route Service Manager - CDL

Interstate Batteries • Dodge City, KS

4d

About The Position

The Route Service Manager delivers batteries and provides exceptional customer service to a predetermined route of customers and dealers within their territory. The role collaborates with dealers to ensure the best mix of batteries on the rack, execute battery quality programs, and build strong relationships that foster improved dealer retention.

The position works independently with limited supervision and is accountable for accurate inventory management of company assets. It requires frequent independent judgment, integrity, and a positive attitude. The work involves battery warehouse conditions and road hazards, with regular physical activity and use of personal protective equipment.

Requirements

• High school graduate or equivalent.
• Able to read, write, and perform basic math.
• Excellent communication skills.
• At least one year of delivery and customer service experience.
• Working knowledge of computers or the ability to learn applicable systems.
• Working knowledge of electronic inventory management tools, such as tablets and scanners.
• Good organizational skills and the ability to prioritize tasks.
• High degree of accuracy and attention to detail.
• Approaches tasks with a sense of urgency.
• Able to work overtime if requested.
• Depending on location, may be required to work one or more overnight routes per week.
• Clean driving record and ability to meet driver qualification requirements; CDL required.
• Must have and maintain a valid DOT medical card.

Responsibilities

• Deliver batteries and provide service to each dealer on the assigned route safely and promptly.
• Load and unload trucks safely and maintain an accurate account of company assets.
• Establish, build, and maintain dealer relationships.
• Keep displays and products clean, full, and rotated according to consignment agreements.
• Manage dealer accounts, including sales, consignment, warranties, product rotations, cash collection, and invoicing.
• Complete delivery and route transactions and other paperwork promptly.
• Collect and return junk and used batteries to the warehouse.
• Interact professionally with team members, managers, customers, and other stakeholders.
• Fulfill all driver program requirements specified by the manager.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED