Route Sales Support Driver

Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes•Buffalo, NY

About The Position

The Route Sales Support Driver builds positive working relationships with customers and aims to exceed their expectations while meeting individual sales growth goals. The role represents Vestis professionally, generating customer goodwill and loyalty while balancing customer service with sales and route growth. The driver safely operates a company step van on an assigned route, manages deliveries independently, handles product loading and unloading, and completes vehicle maintenance and operator documentation. The position also supports sales by developing prospects, soliciting business, preparing service agreements, installing new accounts, and assisting the sales organization in acquiring new business. The driver communicates service and pricing information clearly, reviews invoices for accuracy, and addresses customer feedback and concerns promptly. The work may involve adverse and varying weather, a fast-paced environment, and irregular or long hours. Physical duties include routinely lifting and maneuvering at least 25 pounds, occasionally lifting and maneuvering more than 50 pounds, and bending, squatting, climbing, and reaching. A valid non-CDL driver's license and a high school degree or equivalent are required.

Requirements

  • Must be at least 21 years of age.
  • Valid driver's license (not CDL) with minimal points or violations in the last three years and an excellent driving record.
  • Customer service experience involving frequent customer contact.
  • Strong math and basic computer skills.
  • Excellent customer service and verbal communication skills.
  • Ability to work independently, exercise sound judgment, and think quickly to identify and solve customer concerns.
  • High school degree or equivalent.
  • Ability to routinely lift and maneuver at least 25 pounds and load and unload product from a truck without assistance.
  • Ability to occasionally lift and maneuver more than 50 pounds.
  • Ability to bend, squat, climb, and reach.

Nice To Haves

  • Demonstrated experience selling services or products and generating new business.

Responsibilities

  • Safely operate a company step van in a designated area to provide products and services to clients.
  • Verify daily vehicle preventative maintenance and maintain proper operator documentation.
  • Manage the daily route independently to ensure accurate and timely product delivery.
  • Load and unload product according to company policies, procedures, and guidelines.
  • Review invoices daily for complete and accurate information and correct them as needed.
  • Meet sales goals and promote overall route growth to enhance profitability.
  • Develop leads and prospects, contact prospective customers to solicit business, prepare service agreements, and install new accounts.
  • Assist the sales organization with procuring additional new business.
  • Understand and clearly communicate services, policies, and pricing methods to customers.
  • Monitor customer feedback and handle customer issues promptly and courteously.
  • Take responsibility for personal safety and the safety of others; use safe precautions, proper tools, and equipment, and follow safe work practices and policies.
  • Perform other duties reasonably within the scope of the role as required or assigned.
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