Route Sales Support Driver

Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes•Jacksonville, FL

About The Position

The Route Sales Support Driver builds positive customer relationships and balances exceptional customer service with meeting individual sales growth goals. As an advocate for Vestis, the driver works professionally to generate customer goodwill and loyalty while delivering products and services to clients. The role operates a company step van on an assigned route, manages deliveries independently, and supports route growth by developing leads, soliciting business, preparing service agreements, and installing new accounts. The position involves reviewing invoices, communicating service information and pricing, responding to customer feedback, and following safe work practices. Work may involve adverse weather and a fast-paced environment with irregular and long hours. Physical duties include lifting and maneuvering products, loading and unloading a truck, bending, squatting, climbing, and reaching.

Requirements

  • Must be at least 21 years of age.
  • Valid driver's license, not requiring a CDL, with minimal points or violations in the last three years and an excellent driving record.
  • Customer service experience involving consistent contact with a wide variety of customers.
  • Strong math and basic computer skills.
  • Excellent customer service and verbal communication skills.
  • Ability to work independently, exercise sound judgment, and think quickly to identify and solve customer concerns.
  • High school degree or equivalent.
  • Ability to routinely lift and maneuver at least 25 pounds and load and unload products from a truck without assistance.
  • Ability to occasionally lift and maneuver 50 or more pounds.
  • Ability to bend, squat, climb, and reach.

Nice To Haves

  • Demonstrated experience selling services or products and generating new business.

Responsibilities

  • Safely operate a company step van in a designated area to provide products and services to clients.
  • Verify daily preventive maintenance of the vehicle and maintain operator documentation.
  • Manage the daily route independently to ensure accurate and timely product delivery.
  • Load and unload products according to company policies, procedures, and guidelines.
  • Review invoices daily for complete and accurate information and make corrections as needed.
  • Meet sales goals and promote overall route growth to enhance profitability.
  • Develop leads and prospects, contact prospective customers, solicit business, prepare service agreements, and install new accounts.
  • Assist the sales organization with procuring additional new business.
  • Understand and clearly communicate services, policies, and pricing methods to customers.
  • Monitor customer feedback and handle customer issues promptly and courteously.
  • Take responsibility for personal safety and the safety of others; use proper precautions, tools, and equipment, and follow safe work practices and policies.
  • Perform other duties reasonably within the scope of the role as required or assigned.
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