Route Sales Support Driver

Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes•Charlotte, NC
•Onsite

About The Position

The Route Sales Support Driver builds positive customer relationships and balances exceptional service with individual sales growth goals. The role represents Vestis professionally, generating goodwill and customer loyalty while delivering products and services to clients on an assigned route. The driver operates independently, supports route growth and new-business development, and addresses customer concerns promptly. The position is based in Charlotte, North Carolina. Work may involve exposure to varying weather conditions, including extreme temperatures, and a fast-paced environment that sometimes requires irregular and long hours. The role involves routinely lifting and maneuvering at least 25 pounds, occasionally handling 50 pounds or more, and bending, squatting, climbing, and reaching. A valid non-CDL driver's license with minimal points or violations in the past three years is required.

Requirements

  • At least 21 years of age.
  • Valid driver's license and excellent driving record; the license must be non-CDL, with minimal points or violations in the last three years.
  • Customer service experience involving frequent customer contact.
  • Strong math and basic computer skills.
  • Excellent customer service and verbal communication skills.
  • Ability to work independently, exercise sound judgment, and think quickly to identify and solve customer concerns.
  • High school degree or equivalent.
  • Ability to routinely lift and maneuver at least 25 pounds and load or unload product from a truck without assistance.
  • Ability to occasionally lift and maneuver 50 pounds or more.
  • Ability to bend, squat, climb, and reach.

Nice To Haves

  • Demonstrated experience selling services or products and generating new business.

Responsibilities

  • Safely operate a company step van in a designated area to provide products and services to clients.
  • Verify daily vehicle preventative maintenance and maintain proper operator documentation.
  • Independently manage the daily route to ensure accurate and timely product delivery.
  • Load and unload products according to company policies, procedures, and guidelines.
  • Review invoices daily for completeness and accuracy and make corrections as needed.
  • Meet sales goals and promote route growth to enhance profitability.
  • Develop leads and prospects, contact prospective customers, solicit business, prepare service agreements, and install new accounts.
  • Assist the sales organization in procuring additional new business.
  • Understand and clearly communicate services, policies, and pricing methods to customers.
  • Monitor customer feedback and handle customer issues promptly and courteously.
  • Take responsibility for personal safety and the safety of others, using safe precautions, proper tools, and equipment, and following safe work practices and policies.
  • Perform other duties reasonably within the scope of the role as required or assigned.
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