Route Sales Support Driver

Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes•Ocala, FL

About The Position

The Route Sales Support Driver builds positive customer relationships while delivering products and services to clients on an independently managed route. The role balances exceptional customer service with individual sales-growth goals, working professionally to generate goodwill and customer loyalty. The driver operates a company step van, manages deliveries and route documentation, supports existing customers, and helps grow the route by developing prospects and installing new accounts.

Requirements

  • Be at least 21 years old.
  • Have a valid, non-CDL driver's license and an excellent driving record, with minimal points or violations in the last three years.
  • Have customer service experience involving frequent customer contact.
  • Have strong math and basic computer skills.
  • Have excellent customer service and verbal communication skills.
  • Be able to work independently, exercise sound judgment, and think quickly to identify and resolve customer concerns.
  • Have a high school degree or equivalent.
  • Be able to routinely lift and maneuver at least 25 pounds and load or unload products from a truck without assistance.
  • Be able to occasionally lift and maneuver more than 50 pounds.
  • Be able to bend, squat, climb, and reach.

Nice To Haves

  • Demonstrated experience selling services or products and generating new business.

Responsibilities

  • Safely operate a company step van in a designated area to provide products and services to clients.
  • Verify daily vehicle preventative maintenance and maintain proper operator documentation.
  • Independently manage the daily route to ensure accurate and timely product delivery.
  • Load and unload products according to company policies, procedures, and guidelines.
  • Review invoices daily for completeness and accuracy, making corrections as needed.
  • Meet sales goals and promote route growth to enhance profitability.
  • Develop leads and prospects, solicit business from prospective customers, prepare service agreements, install new accounts, and assist the sales organization in obtaining new business.
  • Understand and clearly communicate services, policies, and pricing methods to customers.
  • Monitor customer feedback and address customer issues promptly and courteously.
  • Take responsibility for personal and others’ safety by using proper precautions, tools, and equipment and following safe work practices and policies.
  • Perform other duties as required or assigned that are reasonably within the scope of the role.
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