Route Sales Support Driver

Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes•South Bend, IN

About The Position

The Route Sales Support Driver builds positive customer relationships and works to exceed customer expectations while balancing customer service with sales growth goals. As a representative of Vestis, the driver provides products and services to clients, promotes goodwill and loyalty, and conducts all work professionally. The role involves independently managing a daily delivery route, maintaining and safely operating a company step van, supporting route growth and new business, and resolving customer concerns. The position requires routine lifting and loading or unloading products, and work may involve adverse weather and a fast-paced environment with irregular and long hours. A high school degree or equivalent is required.

Requirements

  • At least 21 years of age.
  • Valid driver's license and excellent driving record.
  • Customer service experience involving consistent contact with a wide variety of customers.
  • Strong math and basic computer skills.
  • Excellent customer service and verbal communication skills.
  • Ability to work independently, exercise sound judgment, and think quickly to identify and solve customer concerns.
  • High school degree or equivalent.
  • Ability to routinely lift and maneuver at least 25 lbs. and load or unload products from a truck without assistance.
  • Ability to occasionally lift and maneuver 50+ lbs.
  • Ability to bend, squat, climb, and reach.

Nice To Haves

  • Demonstrated experience selling services or products and generating new business.

Responsibilities

  • Safely operate a company step van in a designated area to provide products and services to clients.
  • Verify daily preventative vehicle maintenance and maintain proper operator documentation.
  • Independently manage the daily route to ensure accurate and timely product delivery.
  • Load and unload products according to company policies, procedures, and guidelines.
  • Review invoices daily for complete and accurate information and make corrections as needed.
  • Meet sales goals and promote route growth to enhance profitability.
  • Develop leads and prospects, solicit business from prospective customers, prepare service agreements, install new accounts, and assist the sales organization in obtaining new business.
  • Understand and clearly explain services, policies, and pricing methods to customers.
  • Monitor customer feedback and promptly and courteously handle customer issues.
  • Take responsibility for personal safety and the safety of others, using proper precautions, tools, and equipment and adhering to safe-work practices and policies.
  • Perform other duties reasonably within the scope of the role.
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