Route Sales Support Driver

Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes•Warrendale, PA

About The Position

The Route Sales Support Driver builds positive customer relationships and works to exceed customer expectations while balancing customer service with individual sales-growth goals. As an advocate for Vestis, the driver generates goodwill and loyalty while delivering products and services professionally. The role operates a company step van on an assigned route, manages deliveries and route growth, supports new business development, and responds to customer feedback and concerns. The position involves working independently in a fast-paced environment that may require irregular and long hours, with exposure to varying weather conditions, including extreme heat or cold. Physical requirements include routinely lifting and maneuvering at least 25 pounds, occasionally lifting and maneuvering more than 50 pounds, and bending, squatting, climbing, and reaching.

Requirements

  • Be at least 21 years of age.
  • Have a valid non-CDL driver's license and a strong driving record, with minimal points or violations in the last three years.
  • Have customer service experience involving frequent customer contact.
  • Have strong math and basic computer skills.
  • Have excellent customer service and verbal communication skills.
  • Be able to work independently, exercise sound judgment, and think quickly to identify and solve customer concerns.
  • Have a high school degree or equivalent.
  • Be able to routinely lift and maneuver at least 25 pounds and load and unload product from the truck without assistance.
  • Be able to occasionally lift and maneuver more than 50 pounds.
  • Be able to bend, squat, climb, and reach.

Nice To Haves

  • Demonstrated experience selling services or products and generating new business.

Responsibilities

  • Safely operate a company step van in the designated area to provide products and services to clients.
  • Verify daily vehicle preventive maintenance and maintain proper operator documentation.
  • Independently manage the daily route to ensure accurate and timely product delivery.
  • Load and unload product in accordance with company policies, procedures, and guidelines.
  • Review invoices daily for complete and accurate information and correct them as needed.
  • Meet sales goals and promote route growth to enhance profitability.
  • Develop leads and prospects, contact prospective customers, solicit business, prepare service agreements, and install new accounts.
  • Assist the sales organization in procuring additional new business.
  • Understand and clearly communicate services, policies, and pricing methods to customers.
  • Monitor customer feedback and address customer issues promptly and courteously.
  • Take responsibility for personal safety and the safety of others by using proper precautions, tools, and equipment and following safe work practices and policies.
  • Perform other duties as required or assigned that are reasonably within the scope of the role.
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