Route Sales Support Driver

Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes•Syracuse, NY

About The Position

The Route Sales Support Driver builds positive customer relationships and balances exceptional service with individual sales-growth goals. The role represents Vestis professionally, generating customer goodwill and loyalty while delivering products and services to clients. It involves independently managing a route, operating and maintaining a company step van, supporting sales growth, developing prospective customers, and resolving customer concerns. The position may involve fast-paced work and irregular or long hours, as well as exposure to varying weather conditions.

Requirements

  • At least 21 years of age.
  • Valid non-CDL driver’s license with minimal points or violations in the past three years and an excellent driving record.
  • Customer service experience involving consistent contact with a wide variety of customers.
  • Strong math and basic computer skills.
  • Excellent customer service and verbal communication skills.
  • Ability to work independently, exercise sound judgment, and think quickly to identify and solve customer concerns.
  • High school degree or equivalent.
  • Ability to routinely lift and maneuver at least 25 pounds and load or unload products from a truck without assistance.
  • Ability to occasionally lift and maneuver more than 50 pounds.
  • Ability to bend, squat, climb, and reach.

Nice To Haves

  • Demonstrated experience selling services or products and generating new business.

Responsibilities

  • Safely operate a company step van in a designated area to provide products and services to clients.
  • Verify daily vehicle preventive maintenance and maintain required operator documentation.
  • Manage the daily route independently to ensure accurate and timely product delivery.
  • Load and unload products in accordance with company policies, procedures, and guidelines.
  • Review invoices daily for completeness and accuracy and make corrections as needed.
  • Meet sales goals and promote route growth to enhance profitability.
  • Develop leads and prospects, contact prospective customers, solicit business, prepare service agreements, and install new accounts.
  • Assist the sales organization in procuring additional new business.
  • Understand and clearly communicate services, policies, and pricing methods to customers.
  • Monitor customer feedback and address customer issues promptly and courteously.
  • Take responsibility for personal and others’ safety, use proper precautions, tools, and equipment, and follow safe-work practices and policies.
  • Perform other assigned duties reasonably within the scope of the role.
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