Route Sales Support Driver

Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes•Stevens Point, WI

About The Position

The Route Sales Support Driver builds positive working relationships with customers and balances exceptional customer service with individual sales-growth goals. Representing Vestis professionally, the driver promotes customer goodwill and loyalty while operating a company step van, delivering products, and supporting route growth. The role includes managing the route independently, maintaining vehicle and operator documentation, reviewing invoices, identifying prospective customers, soliciting business, preparing service agreements, and installing new accounts. Drivers communicate service details, policies, and pricing, respond courteously to customer concerns, and follow safety practices. Work may involve variable weather and a fast-paced environment with irregular and long hours.

Requirements

  • Be at least 21 years of age.
  • Have a valid, non-CDL driver's license with minimal points or violations in the last three years and an excellent driving record.
  • Have customer service experience involving consistent contact with a wide variety of customers.
  • Have strong math and basic computer skills.
  • Have excellent customer service and verbal communication skills.
  • Be able to work independently, exercise sound judgment, and think quickly to identify and resolve customer concerns.
  • Have a high school degree or equivalent.
  • Routinely lift and maneuver at least 25 pounds and load and unload products from the truck without assistance.
  • Occasionally lift and maneuver 50 pounds or more.
  • Be able to bend, squat, climb, and reach.

Nice To Haves

  • Demonstrated experience selling services or products and generating new business.

Responsibilities

  • Safely operate a company step van in a designated area to provide products and services to clients.
  • Verify daily vehicle preventative maintenance and maintain proper operator documentation.
  • Independently manage the daily route to ensure accurate and timely product delivery.
  • Load and unload products according to company policies, procedures, and guidelines.
  • Review invoices daily for accuracy and completeness and make corrections as needed.
  • Meet sales goals and promote overall route growth to enhance profitability.
  • Develop leads and prospects, solicit business from prospective customers, prepare service agreements, and install new accounts.
  • Assist the sales organization with procuring additional new business.
  • Understand and clearly communicate services, policies, and pricing methods to customers.
  • Monitor customer feedback and handle customer issues promptly and courteously.
  • Take responsibility for personal safety and the safety of others, using safe precautions, proper tools, and equipment, and adhering to safe-work practices and policies.
  • Perform other duties reasonably within the scope of the listed activities, as required or assigned.
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