Route Sales Support Driver

Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes•Tyler, TX

About The Position

The Route Sales Support Driver builds positive working relationships with customers and works to exceed their expectations while balancing customer service with individual sales growth goals. The role represents Vestis professionally, generating goodwill and customer loyalty while delivering products and services to clients on an assigned route. The driver safely operates a company step van, manages the route independently, completes deliveries, supports account growth, and helps develop new business. The position also involves maintaining vehicle and operator documentation, checking invoices, communicating service information and pricing, and resolving customer concerns courteously. The work may involve adverse and varying weather, including extreme temperatures, and a fast-paced environment that sometimes requires irregular and long hours. Physical duties include routinely lifting and maneuvering at least 25 pounds, occasionally lifting and maneuvering more than 50 pounds, and bending, squatting, climbing, and reaching. A valid non-CDL driver's license with minimal points or violations in the past three years is required.

Requirements

Must be at least 21 years of age.
Valid driver's license (not CDL) with minimal points or violations in the last three years, and an excellent driving record.
Customer service experience involving consistent contact with a wide variety of customers.
Strong math and basic computer skills.
Excellent customer service and verbal communication skills.
Ability to work independently, exercise sound judgment, and think quickly to identify and resolve customer concerns.
High school degree or equivalent.
Ability to routinely lift and maneuver at least 25 pounds and load and unload product from a truck without assistance.
Ability to occasionally lift and maneuver more than 50 pounds.
Ability to bend, squat, climb, and reach.

Nice To Haves

Demonstrated experience selling services or products and generating new business.

Responsibilities

Safely operate a company step van in a designated area to provide products and services to clients.
Verify daily vehicle preventative maintenance and maintain proper operator documentation.
Independently manage the daily route to ensure accurate and timely product delivery.
Load and unload products according to company policies, procedures, and guidelines.
Review invoices daily for completeness and accuracy and make corrections as needed.
Meet sales goals and promote route growth to enhance profitability.
Develop leads and prospects, contact prospective customers, solicit business, prepare service agreements, and install new accounts.
Assist the sales organization in obtaining additional new business.
Understand and clearly communicate services, policies, and pricing methods to customers.
Monitor customer feedback and promptly and courteously handle customer issues.
Take responsibility for personal safety and the safety of others, using safe precautions, proper tools, and equipment, and following safe work practices and policies.
Perform other duties within the reasonable scope of the role as required or assigned.