Route Sales Support Driver

Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes•Santa Ana, CA

About The Position

The Route Sales Support Driver builds positive working relationships with customers and works to exceed their expectations while balancing customer service with individual sales growth goals. As an advocate for Vestis, the driver generates goodwill and customer loyalty while representing the organization professionally. The position involves safely operating a company step van on an assigned route, delivering and servicing products, maintaining vehicle and operator records, handling invoices, and supporting route growth through customer outreach and sales. The driver works independently, communicates service information to customers, and responds promptly and courteously to customer concerns. The role requires working in varying weather conditions, sometimes in a fast-paced environment with irregular and long hours. It includes routine lifting and maneuvering of at least 25 pounds, occasional lifting of 50 pounds or more, and bending, squatting, climbing, and reaching. A high school degree or equivalent and a valid non-CDL driver’s license are required. The stated hourly rate is $23.80, subject to factors including skills, qualifications, experience, and market data.

Requirements

  • Be at least 21 years of age.
  • Have a valid driver’s license and an excellent driving record; the license must be non-CDL, with minimal points or violations in the last three years.
  • Have customer service experience involving consistent contact with a wide variety of customers.
  • Have strong math and basic computer skills.
  • Have excellent customer service and verbal communication skills.
  • Be able to work independently, exercise sound judgment, and think quickly to identify and resolve customer concerns.
  • Have a high school degree or equivalent.
  • Be able to routinely lift and maneuver at least 25 pounds and load and unload product from a truck without assistance.
  • Be able to occasionally lift and maneuver 50 pounds or more.
  • Be able to bend, squat, climb, and reach.

Nice To Haves

  • Demonstrated experience selling services or products and generating new business.

Responsibilities

  • Safely operate a company step van in the designated area to provide products and service to clients.
  • Verify daily preventative vehicle maintenance and maintain proper operator documentation.
  • Manage the daily route independently to ensure accurate and timely product delivery.
  • Load and unload products according to company policies, procedures, and guidelines.
  • Review invoices daily for complete and accurate information and make corrections as needed.
  • Meet sales goals and promote overall route growth to enhance profitability.
  • Develop leads and prospects, contact prospective customers to solicit business, prepare service agreements, and install new accounts.
  • Assist the sales organization with procuring additional new business.
  • Understand and clearly communicate services, policies, and pricing methods to customers.
  • Monitor customer feedback and handle customer issues promptly and courteously.
  • Take responsibility for personal safety and the safety of others; use proper precautions, tools, and equipment and follow safe work practices and policies.
  • Perform other duties reasonably within the scope of the listed activities, as required or assigned.
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