Route Sales Support Driver

Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes•Wixom, MI

46d

About The Position

The Route Sales Support Driver builds positive relationships with customers and works to exceed their expectations while balancing customer service with individual sales growth goals. As an advocate for Vestis, the driver generates goodwill and customer loyalty and performs work professionally. The role operates a company step van on a designated route, delivers and services products, supports route growth and sales, and handles customer concerns. The position involves exposure to varying weather conditions and a fast-paced environment that may require irregular and long hours. It also requires routinely lifting and maneuvering at least 25 pounds, occasionally lifting and maneuvering 50 pounds or more, and bending, squatting, climbing, and reaching.

Requirements

Must be at least 21 years old.
Valid driver's license (not CDL) with minimal points or violations in the last three years and an excellent driving record.
Customer service experience involving frequent customer contact.
Strong math and basic computer skills.
Excellent customer service and verbal communication skills.
Ability to work independently, exercise sound judgment, and think quickly to identify and solve customer concerns.
High school degree or equivalent.
Ability to routinely lift and maneuver at least 25 pounds and load and unload product from the truck without assistance.
Ability to occasionally lift and maneuver 50 pounds or more.
Ability to bend, squat, climb, and reach.

Nice To Haves

Demonstrated experience selling services or products and generating new business.

Responsibilities

Safely operate a company step van in a designated area to provide products and service to clients.
Verify daily vehicle preventative maintenance and maintain proper operator documentation.
Manage the daily route independently to ensure accurate and timely product delivery.
Load and unload products according to company policies, procedures, and guidelines.
Review invoices daily for complete and accurate information and make corrections as needed.
Meet sales goals and promote overall route growth to enhance profitability.
Develop leads and prospects, contact prospective customers to solicit business, prepare service agreements, and install new accounts.
Assist the sales organization with procuring additional new business.
Understand services, policies, and pricing methods and communicate them clearly to customers.
Monitor customer feedback and promptly and courteously handle customer issues.
Take responsibility for personal safety and the safety of others, use safe precautions and proper tools and equipment, and follow safe work practices and policies.
Perform other duties as required or assigned that are reasonably within the scope of the listed activities.