Route Sales Support Driver

Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes•Fort Dodge, IA

About The Position

The Route Sales Support Driver builds positive working relationships with customers and works to exceed their expectations while meeting individual sales growth goals. The role represents Vestis professionally, promoting customer goodwill and loyalty while delivering products and services to clients on an assigned route. It combines safe vehicle operation, independent route management, customer service, and sales development. The driver operates a company step van, handles product loading and unloading, maintains vehicle and operator documentation, and ensures deliveries and invoices are accurate. The role also develops prospective customers, supports new account installation and sales efforts, communicates service options and pricing, and responds courteously to customer concerns. Work may involve varying weather, a fast-paced environment, and irregular or long hours. Physical duties include lifting and maneuvering products, loading and unloading a truck, bending, squatting, climbing, and reaching.

Requirements

  • Must be at least 21 years of age.
  • Valid driver’s license; a CDL is not required.
  • Minimal driver’s license points or violations in the last three years and an excellent driving record.
  • Customer service experience involving frequent contact with a wide variety of customers.
  • Strong math and basic computer skills.
  • Excellent customer service and verbal communication skills.
  • Ability to work independently, exercise sound judgment, and think quickly to identify and resolve customer concerns.
  • High school degree or equivalent.
  • Ability to routinely lift and maneuver at least 25 pounds and load and unload products from a truck without assistance.
  • Ability to occasionally lift and maneuver more than 50 pounds.
  • Ability to bend, squat, climb, and reach.

Nice To Haves

  • Demonstrated experience selling services or products and generating new business.

Responsibilities

  • Safely operate a company step van in a designated area to provide products and services to clients.
  • Verify daily vehicle preventive maintenance and maintain proper operator documentation.
  • Independently manage the daily route to ensure accurate and timely product delivery.
  • Load and unload products according to company policies, procedures, and guidelines.
  • Review invoices daily for completeness and accuracy and make corrections as needed.
  • Meet sales goals and promote route growth to enhance profitability.
  • Develop leads and prospects, contact prospective customers, solicit business, prepare service agreements, install new accounts, and assist the sales organization in procuring new business.
  • Understand and clearly communicate services, policies, and pricing methods to customers.
  • Monitor customer feedback and address customer issues promptly and courteously.
  • Take responsibility for personal and others’ safety, use safe precautions and proper tools and equipment, and follow safe work practices and policies.
  • Perform other duties as required or assigned that are reasonably within the scope of the role.
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