Route Sales Support Driver

Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes•Rochester, NY

About The Position

The Route Sales Support Driver builds positive working relationships with customers and works to exceed customer expectations while meeting individual sales growth goals. Representing Vestis professionally, the driver helps generate goodwill and customer loyalty while delivering products and services to clients. This role operates a company step van, manages a daily route, handles product and invoices, supports sales growth, and responds to customer feedback and concerns. The position involves exposure to varying weather conditions, including potentially extreme temperatures, and a fast-paced environment that may require irregular and long hours. Physical duties include routinely lifting and maneuvering at least 25 pounds, occasionally lifting and maneuvering more than 50 pounds, and bending, squatting, climbing, and reaching. A high school degree or equivalent and a valid non-CDL driver's license are required. The hourly rate is $22.25, depending on the applicant's skills, qualifications, experience, and other relevant factors.

Requirements

  • Must be at least 21 years of age.
  • Valid driver's license; a non-CDL license is acceptable.
  • Excellent driving record; license requirements specify minimal points or violations in the last three years.
  • Customer service experience involving consistent contact with a wide variety of customers.
  • Strong math and basic computer skills.
  • Excellent customer service and verbal communication skills.
  • Ability to work independently, exercise sound judgment, and think quickly to identify and solve customer concerns.
  • High school degree or equivalent.
  • Ability to routinely lift and maneuver at least 25 pounds and load and unload product from a truck without assistance.
  • Ability to occasionally lift and maneuver more than 50 pounds.
  • Ability to bend, squat, climb, and reach.

Nice To Haves

  • Demonstrated experience selling services or products and generating new business.

Responsibilities

  • Safely operate a company step van in a designated area to provide products and services to clients.
  • Verify daily preventative vehicle maintenance and maintain proper operator documentation.
  • Independently manage the daily route to ensure accurate and timely product delivery.
  • Load and unload products according to company policies, procedures, and guidelines.
  • Review invoices daily for complete and accurate information and make corrections as needed.
  • Meet sales goals and promote route growth to enhance profitability.
  • Develop leads and prospects, contact prospective customers to solicit business, prepare service agreements, install new accounts, and assist the sales organization in procuring new business.
  • Understand and clearly communicate services, policies, and pricing methods to customers.
  • Monitor customer feedback and handle customer issues promptly and courteously.
  • Take responsibility for personal safety and the safety of others by using proper precautions, tools, and equipment and following safe work practices and policies.
  • Perform other duties reasonably within the scope of the listed activities.
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