Route Sales Support Driver

Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes•Birmingham, AL

About The Position

The Route Sales Support Driver builds positive customer relationships and works to exceed customer expectations while supporting route sales growth. The role represents Vestis professionally, promotes customer goodwill and loyalty, and balances customer service with individual sales goals. The driver operates a company step van within a designated area to deliver products and services to clients. This position independently manages a daily route, maintains vehicle and operator documentation, handles product loading and unloading, reviews invoices, and supports customer satisfaction and new business development. The role requires working in a fast-paced environment with irregular and long hours and exposure to varying weather conditions, including extreme heat or cold. The job involves regular lifting and maneuvering, along with bending, squatting, climbing, and reaching.

Requirements

  • Must be at least 21 years old.
  • Valid driver’s license and excellent driving record.
  • Customer service experience involving consistent contact with a wide variety of customers.
  • Strong math and basic computer skills.
  • Excellent customer service and verbal communication skills.
  • Ability to work independently, exercise sound judgment, and think quickly to identify and solve customer concerns.
  • High school degree or equivalent.
  • Ability to routinely lift and maneuver at least 25 lbs. and load and unload products from a truck without assistance.
  • Ability to occasionally lift and maneuver 50+ lbs.
  • Ability to bend, squat, climb, and reach.

Nice To Haves

  • Demonstrated experience selling services or products and generating new business.

Responsibilities

  • Safely operate a company step van in a designated area to provide products and services to clients.
  • Verify daily preventative vehicle maintenance and maintain proper operator documentation.
  • Independently manage the daily route to ensure accurate and timely product delivery.
  • Load and unload products according to company policies, procedures, and guidelines.
  • Review invoices daily for completeness and accuracy and make corrections as needed.
  • Meet sales goals and promote route growth to enhance profitability.
  • Develop leads and prospects, contact prospective customers, solicit business, prepare service agreements, and install new accounts.
  • Assist the sales organization in obtaining additional new business.
  • Understand and clearly explain services, policies, and pricing methods to customers.
  • Monitor customer feedback and promptly and courteously handle customer issues.
  • Take responsibility for personal safety and the safety of others by using proper precautions, tools, and equipment and following safe work practices and policies.
  • Perform other duties reasonably within the scope of the role as required or assigned.
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