Route Merchandiser

Continental Services•Van Buren Charter Township, MI
•$19 - $23

About The Position

As a Route Merchandiser, you will service and merchandise vending machines and markets, deliver OCS orders, and help maintain equipment cleanliness. You will provide customer service, use a company vehicle and company-owned tablet or phone, maintain accurate inventory records, rotate products and check expiration dates, and accurately account for proceeds collected along your routes. The shift runs Monday through Friday, starting between 4 AM and 6 AM. Compensation is listed as $19.00–$22.50 per hour in the posting header and $20 per hour plus quarterly bonuses in the description.

Requirements

  • High school diploma or GED.
  • Valid chauffeur's license with a clean driving record; must meet all DOT requirements and pass a comprehensive background and driving history check.
  • Strong communication and customer service skills, with the ability to read, speak, and understand English.
  • Proficiency with computers, iPads, GPS technology, and basic inventory systems.
  • Ability to operate pallet jacks if applicable to the region.
  • Results-oriented and adaptable, able to balance business needs with customer requests, follow through consistently, and quickly apply new information.
  • Detail-oriented and professional, comfortable with structured environments and routine tasks, and able to follow written and verbal instructions.
  • Strong visual merchandising abilities and commitment to a clean, organized, and welcoming product presentation.
  • Ability to climb in and out of a vehicle; load and unload products; bend, stoop, push, pull, and twist; walk and stand for long periods; and regularly lift up to 50 pounds.
  • Ability to operate a company vehicle equipped with continuous driver-facing and road-facing video safety technology.

Nice To Haves

  • Prior experience in delivery, route driving, merchandising, or customer service.
  • Ability to operate box trucks.

Responsibilities

  • Maintain accurate inventory levels across beverages, pre-packaged foods, fresh items, and snacks.
  • Count, record, and order inventory according to established protocols, and complete full inventory counts as required.
  • Restock shelves, coolers, coffee stations, and other displays; rotate products and follow inventory tracking procedures.
  • Remove, document, and properly handle expired or rejected merchandise.
  • Load and unload products safely using proper lifting techniques and equipment.
  • Deliver merchandise using a company vehicle and handle perishable items appropriately during transit and stocking.
  • Optimize routes to reduce drive time and improve productivity.
  • Check that coolers and refrigeration units maintain proper temperatures and report deviations.
  • Collect money from kiosks and vending machines, follow cash-handling and loss-prevention protocols, and record transactions accurately.
  • Monitor and report unusual or concerning activity related to safety, security, or potential misconduct.
  • Clean coffee machines, microwaves, coolers, shelves, racks, counters, floors, windows, and surrounding areas.
  • Inspect product quality and appearance, report stale or defective items, and conduct a final walk-through to ensure standards are met.
  • Initiate service requests when equipment issues require technical support.
  • Provide training to new Route Merchandisers when regional needs require it.
  • Perform additional assignments and projects as needed.

Benefits

  • Medical, dental, and vision coverage
  • Voluntary life and AD&D insurance
  • Short-term and long-term disability
  • Critical illness coverage
  • Parental leave
  • 401(k) with company match
  • Paid time off
  • Wellness programs
  • Referral bonus
  • Additional perks
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