Route Driver - Smartservice (Full Time)

Compass Group • Garner, NC

5d • Onsite

About The Position

The Route Driver drives a company vehicle over an established route to deliver products and maintain inventory, while providing top-notch service to clients and customers. The role is based at Canteen in Garner, North Carolina, and follows a full-time Monday-through-Friday schedule from 5:00 a.m. to 3:00 p.m. The pay range is $20.00 to $26.00 per hour; Canteen driving roles may also include commission eligibility.

Before each route, the driver ensures the truck is properly loaded with the products needed to service scheduled machines. The driver maintains inventory and product distribution, loads and replenishes vending machines, rotates products for freshness, cleans and sanitizes equipment, and performs minor machine adjustments. The role also includes recording inventory data on a handheld computer, handling goods and related documentation and receipts, reconciling inventory, maintaining and inspecting the company vehicle, and responding to customer needs and complaints.

Requirements

• Previous merchandising and delivery experience is required.
• At least 3 years of driving experience is required.
• Must have a valid driver's license and operate company vehicles safely in accordance with traffic laws and conditions.
• Must be able to lift 50 pounds consistently.

Nice To Haves

• Preferred: 1–2 years of experience in a customer service position, or at least 1 year of related experience.

Responsibilities

• Load the company truck with products required to service scheduled machines, following operational procedures.
• Maintain proper inventory levels and product distribution for vending machines.
• Move product totes to machines using a hand cart, load the machines, and return empty totes to the truck.
• Rotate products to ensure freshness at client locations.
• Provide client and customer satisfaction in all aspects of job performance.
• Clean and sanitize vending machines and related equipment routinely.
• Perform minor machine service and adjustments; report defective equipment to the designated maintenance service operator or technician dispatcher when necessary.
• Record machine product and inventory data accurately using a handheld computer.
• Inform regular clients and customers about new products or services.
• Listen to and resolve service complaints, and report client or customer complaints promptly to the immediate supervisor.
• Set up merchandise and sales promotion displays or provide promotional materials to customers.
• Account for goods, invoices, delivery tickets, cash received or collected, and products.
• Reconcile inventory according to established procedures.
• Keep the company vehicle clean and organized and perform pre- and post-trip inspections.
• Perform other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical insurance
• Dental insurance
• Vision insurance
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• May be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
• Internal Employee Referral Bonus Available
• May include commission eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed