Route Driver - Smartservice (Full Time)

Compass Group•Lakewood, NJ
•Onsite

About The Position

The Route Driver - Smartservice drives a company vehicle along an established route to deliver products and maintain inventory, providing high-quality service to clients and customers. The driver prepares and loads the truck for scheduled machine service, replenishes vending machines, rotates products to maintain freshness, and keeps inventory records using a handheld computer. The role also includes cleaning and sanitizing machines, conducting minor machine adjustments, reporting defects, handling customer feedback, supporting promotions, reconciling inventory, and maintaining the company vehicle. This is a full-time position with a Monday-through-Friday schedule and early morning starts; some weekends are required. The fixed pay rate is $23.00 per hour. Canteen driving roles may include commission eligibility.

Requirements

  • At least 3 years of driving experience.
  • Valid driver's license and ability to safely operate company vehicles in accordance with traffic laws and conditions.
  • Ability to lift 50 pounds consistently.

Nice To Haves

  • Previous driving experience is preferred.
  • Preferred 1–2 years of customer service experience, or at least 1 year of related experience.

Responsibilities

  • Ensure the truck is properly loaded with all products needed for the scheduled route, following operational procedures.
  • Maintain appropriate inventory levels and product distribution in vending machines.
  • Transport product totes by hand cart, stock machines, and return empty totes to the truck.
  • Rotate products at client locations to ensure freshness.
  • Provide client and customer satisfaction in all aspects of job performance.
  • Clean and sanitize vending machines and related equipment routinely.
  • Perform minor machine servicing and adjustments; report defective equipment to maintenance operators or a technician dispatcher when needed.
  • Maintain accurate machine product and inventory information using a handheld computer.
  • Inform regular clients and customers about new products or services.
  • Listen to and resolve service complaints, and promptly report client or customer complaints to the immediate supervisor.
  • Set up merchandise and sales promotion displays or provide promotional materials to customers.
  • Account for goods, invoices, delivery tickets, cash received or collected, and products.
  • Reconcile inventory according to established procedures.
  • Keep the company vehicle clean and organized, and perform pre-trip and post-trip vehicle inspections.
  • Perform other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance and AD&D
  • Disability insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid and/or unpaid time off benefits, as applicable under federal, state, and local laws
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