Route Driver - Smartservice (Full Time)

Compass Group • Belmont, MI

2d • Onsite

About The Position

The Route Driver - Smartservice drives a company vehicle along an established route to deliver products, maintain inventory, and provide high-quality service to clients and customers. Before each route, the driver ensures the truck is properly loaded to service scheduled machines. The role includes replenishing vending machines, rotating products, cleaning and sanitizing machines, performing minor service and adjustments, tracking product and inventory data with a handheld computer, and maintaining the company vehicle. The driver also handles customer inquiries and complaints, promotes new products and services, sets up promotional displays, and reconciles inventory and delivery records. This is a full-time position with a Monday-through-Friday schedule; hours may vary. The listed pay range is $20.25 to $24.00 per hour.

Requirements

• Valid driver's license.
• Three years of driving experience required.
• Must be able to lift 50 pounds consistently.

Nice To Haves

• One to two years of customer service experience, or at least one year of related experience.

Responsibilities

• Ensure the truck is properly loaded with all products needed to service scheduled machines before beginning each route.
• Maintain appropriate inventory levels and distribute products to vending machines.
• Load product totes onto a hand cart, walk them to machines, and stock the machines; return empty totes to the truck.
• Rotate products to ensure freshness at client locations.
• Provide customer and client satisfaction in all aspects of job performance.
• Clean and sanitize vending machines and related equipment routinely.
• Perform minor machine service and adjustments, and report defective equipment to the appropriate repair service operator or technician dispatcher.
• Record machine product and inventory data accurately using a handheld computer.
• Inform regular clients and customers about new products or services.
• Listen to and resolve service complaints, and promptly report client or customer complaints to the immediate supervisor.
• Set up merchandise and sales promotion displays or distribute promotional materials to customers.
• Account for goods, invoices, delivery tickets, cash received or collected, and products.
• Reconcile inventory according to established procedures.
• Keep the company vehicle clean and organized, and perform pre-trip and post-trip vehicle inspections.
• Perform other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and the Choice Auto and Home Program
• Medical insurance
• Dental insurance
• Vision insurance
• Life Insurance/AD
• Disability insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
• Internal Employee Referral Bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed