ROUTE DRIVER - SMARTSERVICE (FULL TIME)

Compass Group•Garner, NC
•$20 - $26•Onsite

About The Position

The Route Driver drives a company vehicle over an established route to deliver products, maintain inventory, and provide top-notch service to clients and customers. Before each route, the driver ensures the truck is properly loaded with the products needed to service scheduled machines. The role includes replenishing and rotating products, cleaning and sanitizing vending machines, making minor machine adjustments, and maintaining accurate product and inventory data using a handheld computer. Drivers also handle customer service, report complaints and equipment issues, set up promotional displays, reconcile inventory, account for goods and payments, and keep the vehicle clean and organized, including completing pre- and post-trip inspections. This is a full-time position with a Monday through Friday schedule from 5:00 a.m. to 3:00 p.m. The listed location is Canteen, 3300 Waterfield Drive, Garner, North Carolina. The pay range is $20.00 to $26.00 per hour. Driving roles may include commission eligibility.

Requirements

  • Three years of driving experience.
  • A valid driver's license and the ability to operate company vehicles safely in accordance with traffic laws and conditions.
  • Previous merchandising and delivery experience.
  • Ability to lift 50 pounds on a consistent basis.

Nice To Haves

  • One to two years of customer service experience, or at least one year of related experience.

Responsibilities

  • Ensure the truck is properly loaded with all products required to service scheduled machines before beginning each route.
  • Maintain appropriate inventory levels and product distribution in vending machines.
  • Load product totes onto a hand cart, stock machines, and return empty totes to the truck.
  • Rotate products to ensure freshness at client locations.
  • Provide client and customer satisfaction in all aspects of job performance.
  • Clean and sanitize vending machines and related equipment routinely.
  • Perform minor machine service and adjustments, and report defective equipment to maintenance or the technician dispatcher when necessary.
  • Maintain accurate machine product and inventory data using a handheld computer.
  • Inform regular clients and customers about new products or services.
  • Listen to and resolve service complaints, and promptly report client or customer complaints to the immediate supervisor.
  • Set up merchandise and sales promotion displays or distribute promotional materials to customers.
  • Account for goods, invoices, delivery tickets, cash received or collected, and product.
  • Conduct inventory reconciliation according to established procedures.
  • Keep the company vehicle clean and organized and perform pre- and post-trip vehicle inspections.
  • Perform other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and the Choice Auto and Home Program
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • May be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
  • Internal Employee Referral Bonus
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