ROUTE DRIVER - SMARTSERVICE (FULL TIME)
About The Position
The Route Driver drives a company vehicle over an established route to deliver products and maintain inventory, while providing top-notch service to clients and customers. The driver prepares and loads the truck with products needed to service scheduled machines, stocks and replenishes vending machines, rotates products to ensure freshness, and keeps accurate product and inventory records using a handheld computer. The role also includes cleaning and sanitizing vending machines and related equipment, performing minor machine service and adjustments, and reporting defective equipment for repair. The driver responds to customer needs and service complaints, communicates new products and services, sets up merchandise and sales promotion displays, and accounts for goods, invoices, delivery tickets, cash, and products. Responsibilities also include inventory reconciliation and keeping the company vehicle clean and organized, including pre- and post-trip inspections. The position requires consistent lifting of up to 50 pounds. Schedule is Monday through Friday, with hours that may vary and rotating weekends.
Requirements
- At least 3 years of driving experience.
- Valid driver's license and ability to safely operate company vehicles in accordance with traffic laws and conditions.
- Ability to lift 50 pounds consistently.
Nice To Haves
- Previous route driving experience preferred.
- Preferred 1–2 years of customer service experience, or at least 1 year of related experience.
- Willingness to train is noted.
Responsibilities
- Ensure the truck is properly loaded with all products needed to service scheduled machines, following operational procedures.
- Maintain appropriate inventory levels and distribute products for vending machines.
- Load product totes onto a hand cart, stock machines, and return empty totes to the truck.
- Rotate products to ensure freshness at client locations.
- Provide client and customer satisfaction in all aspects of job performance.
- Clean and sanitize vending machines and related equipment routinely.
- Perform minor machine service and adjustments; report defective equipment to the designated maintenance repair service operator or technician dispatcher when necessary.
- Maintain accurate machine product and inventory data using a handheld computer.
- Inform regular clients and customers about new products or services.
- Listen to and resolve service complaints, and report client or customer complaints to the immediate supervisor in a timely manner.
- Set up merchandise and sales promotion displays or provide promotional materials to customers.
- Account for receipts of goods, invoices, delivery tickets, cash received or collected, and product.
- Conduct inventory reconciliation according to established procedures.
- Keep the company vehicle clean and organized and perform pre- and post-trip vehicle inspections.
- Perform other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical insurance
- Dental insurance
- Vision insurance
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
- Internal Employee Referral Bonus
- Commission eligibility may be available for Canteen driving roles
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
