ROUTE DRIVER - SMARTSERVICE (FULL TIME)

Compass Group•Fremont, CA
•Onsite

About The Position

The Route Driver drives a company vehicle on an established route to deliver products, maintain vending machine inventory, and provide top-notch service to clients and customers. The role includes preparing and loading the truck, stocking and rotating products, cleaning and sanitizing vending machines, conducting minor service adjustments, and maintaining accurate inventory information using a handheld computer. The driver also communicates with customers, handles complaints, sets up promotional displays, reconciles inventory, accounts for deliveries and payments, and keeps the vehicle clean and inspected.

Requirements

  • At least 3 years of driving experience.
  • A valid driver's license and ability to safely operate company vehicles in accordance with traffic laws and conditions.
  • Ability to consistently lift 50 lbs.

Nice To Haves

  • Previous merchandising experience.
  • Preferred 1–2 years of experience in a customer service position, or at least 1 year of related experience.

Responsibilities

  • Ensure the truck is properly loaded with all products required for the day's scheduled route.
  • Maintain proper inventory levels and product distribution for vending machines.
  • Load products onto a hand cart, stock machines, and return empty totes to the truck.
  • Rotate products to ensure freshness at client locations.
  • Provide client and customer satisfaction in all aspects of job performance.
  • Clean and sanitize vending machines and related equipment.
  • Perform minor machine servicing and adjustments, and report defective equipment when necessary.
  • Maintain accurate machine product and inventory data using a handheld computer.
  • Inform clients and customers about new products or services.
  • Listen to and resolve service complaints, and promptly report complaints to the immediate supervisor.
  • Set up merchandise and sales promotion displays or distribute promotional materials.
  • Account for goods, invoices, delivery tickets, cash received or collected, and product.
  • Conduct inventory reconciliation according to established procedures.
  • Keep the company vehicle clean and organized and perform pre- and post-trip inspections.
  • Perform other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • May be eligible for paid and/or unpaid time off in accordance with applicable laws
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