Route Driver

Office Depot • Chesapeake, VA

14d • $19 - $21

About The Position

The Route Driver delivers customer orders daily in a productive, time-sensitive, and customer-oriented manner, emphasizing efficiency, timeliness, and customer satisfaction. The role requires safe, high-quality operations and proficiency in at least two delivery-related activities, such as knowledge of multiple routes, delivery processes, or procedures, and the ability to train associates in delivery functions.

Drivers operate delivery vehicles according to safety requirements and standard operating procedures, complete pre- and post-trip checklists, load and secure merchandise, deliver orders, manage customer returns, complete route paperwork, and communicate obstacles and customer feedback. They also contribute to continuous improvement using LEAN practices.

The position requires a valid state driver’s license, a satisfactory driving record over a rolling 36-month period, and the ability to obtain DOT Medical Certification. Candidates should have route or box-delivery experience and at least five years of driving experience. The posting identifies a minimum of 1–3 years of experience in a related field. High school diploma or equivalent is preferred. The work involves transporting and loading products, including lifting loads up to 100 pounds and using manual pallet jacks for products up to 2,500 pounds. Drivers work in varying weather conditions and perform repetitive lifting, vehicle climbing, prolonged standing, stair climbing, walking, and other physical activities.

The ODP Group describes itself as a provider of products, services, and technology solutions through B2B distribution, supply chain and distribution operations, sales, online channels, and Office Depot and OfficeMax retail stores. The company emphasizes a safe and healthy work environment and expects coworkers to support its safety culture. The position offers competitive salaries, a benefits package including a 401(k), opportunities for career growth, and possible participation in an incentive program, subject to its terms and conditions.

Requirements

• High school diploma or equivalent education preferred.
• Minimum 1–3 years of experience in a related field.
• Route or box delivery driving experience delivering customer goods and merchandise.
• At least five years of driving experience and possession of a valid driver’s license.
• Valid driver’s license in the state where the position is offered.
• Satisfactory driving record reflected during a rolling 36-month average.
• Ability to obtain a DOT Medical Certification.
• Experience using a POD or tablet device to scan customer products.
• Ability to communicate verbally and in writing in English.
• Basic product knowledge.
• Knowledge of operating power/mobile equipment.
• Ability to perform addition, subtraction, multiplication, and division.
• Geographical knowledge of the delivery service area once trained.
• At least 21 years old.
• Commitment to core values and adherence to established standard operating procedures.
• Physical stamina to transport, carry, and load cartons of paper, water, furniture, and other loads up to 100 pounds, using appropriate equipment as needed.
• Ability to use manual pallet jacks to transport product pallets up to 2,500 pounds.
• Ability to work in all types of weather.
• Ability to perform repetitive lifting, continuously climb in and out of a vehicle, stand for long periods, climb stairs, walk various distances, and stoop, bend, crawl, kneel, crouch, and reach.

Nice To Haves

• High school diploma or equivalent education.
• Experience using pallet jacks, hand trucks, and forklifts.
• Familiarity with scanner and GIS devices.
• Bilingual communication skills.
• Previous track record of meeting or exceeding performance, safety, attendance, quality, and customer service metrics.

Responsibilities

• Operate delivery vehicles safely and lawfully, follow standard operating procedures, and remain responsible for the vehicle and its contents.
• Complete daily pre-trip and post-trip checklists.
• Deliver products to customer locations in accordance with established delivery goals, with attention to efficiency, timeliness, and customer satisfaction.
• Collect and track customer returns according to the established Service Level Agreement.
• Load, unload, and secure products to ensure merchandise is delivered clean and undamaged.
• Complete daily routes and all appropriate paperwork.
• Communicate obstacles that prevent established goals from being met during Tier meetings.
• Communicate customer feedback to sales and/or supervisory personnel.
• Contribute ideas and suggestions for improvement using LEAN practices.
• Support implementation of, and contribute ideas to, continuous improvement of delivery processes.
• Demonstrate proficiency in at least two delivery-related activities, such as multiple-route knowledge, delivery-process expertise, procedural knowledge, or training associates in delivery functions.

Benefits

• 401(k)
• Competitive salaries
• Benefits package
• Opportunities to move and grow within the organization
• Possible eligibility to participate in an incentive program, subject to the Incentive Plan terms and conditions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED