ROUTE DRIVER - SMARTSERVICE (FULL TIME)

Compass Group•Lakewood Township, NJ

5d•Onsite

About The Position

Canteen is hiring a full-time Route Driver for its SmartService positions in Lakewood, New Jersey. The driver operates a company vehicle on an established route to deliver products, maintain inventory, and provide excellent service to clients and customers. The schedule is Monday through Friday with an early morning start; some weekends are required. The fixed pay rate is $23.00 per hour. Canteen driving roles may include commission eligibility. Before each route, the driver ensures the truck is properly loaded with the products needed to service scheduled machines. The role involves restocking and rotating products, cleaning and sanitizing vending machines and related equipment, performing minor machine adjustments, tracking inventory with a handheld computer, reconciling inventory, and handling delivery records and receipts. Drivers also maintain the company vehicle, communicate with customers about products and services, address service complaints, and report equipment issues or complaints to the appropriate personnel. The position requires a valid driver's license and three years of driving experience. Previous customer service experience is preferred. The driver must be able to lift 50 pounds consistently.

Requirements

Three years of driving experience.
Valid driver's license and ability to safely operate company vehicles in accordance with traffic laws and conditions.
Ability to lift 50 pounds consistently.

Nice To Haves

Previous driving experience is preferred.
Preferred one to two years of customer service experience, or at least one year of related experience.

Responsibilities

Load the truck with all products required to service scheduled machines, following operational procedures.
Maintain appropriate inventory levels and distribute products to vending machines.
Transport product totes to machines using a hand cart, stock the machines, and return empty totes to the truck.
Rotate products to ensure freshness at client locations.
Provide client and customer satisfaction through all aspects of job performance.
Clean and sanitize vending machines and related equipment routinely.
Perform minor machine service and adjustments, and report defective equipment to maintenance personnel or a technician dispatcher when necessary.
Maintain accurate machine product and inventory data using a handheld computer.
Inform regular clients and customers about new products or services.
Listen to and resolve service complaints, and promptly report client or customer complaints to the immediate supervisor.
Set up merchandise and sales promotion displays or provide promotional materials to customers.
Account for goods, invoices, delivery tickets, cash received or collected, and products.
Reconcile inventory according to established procedures.
Keep the company vehicle clean and organized and conduct pre-trip and post-trip inspections.
Perform other duties as assigned.

Benefits

Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Medical insurance (full-time positions)
Dental insurance (full-time positions)
Vision insurance (full-time positions)
Life Insurance/AD (full-time positions)
Disability Insurance (full-time positions)
Commuter Benefits (full-time positions)
Employee Assistance Program (full-time positions)
Flexible Spending Accounts (FSAs) (full-time positions)
Paid and/or unpaid time off, as applicable under federal, state, and local laws
Commission eligibility may be available for Canteen driving roles