Route Driver - Smartservice (Full Time)

Compass Group • Katy, TX

18d • Onsite

About The Position

Drives a company vehicle over an established route to deliver products and maintain inventory, providing top-notch service to clients and customers. The driver loads the truck with products needed to service scheduled vending machines, maintains machine inventory and product distribution, and replenishes machines using totes and a hand cart. The role also includes rotating products for freshness, cleaning and sanitizing vending machines and related equipment, making minor machine adjustments, and reporting defective equipment when needed. The driver records product and inventory data with a handheld computer, responds to service complaints, informs customers about new products or services, sets up promotional displays, reconciles inventory, and accounts for goods, invoices, delivery tickets, and cash. The company vehicle must be kept clean and organized, with pre- and post-trip inspections completed. Other duties may be assigned.

Requirements

• At least 3 years of driving experience.
• Valid driver's license and ability to operate company vehicles safely in accordance with traffic laws and conditions.
• Ability to lift 50 pounds consistently.

Nice To Haves

• 1–2 years of customer service experience, or at least 1 year of related experience.

Responsibilities

• Load the company truck with products required to service scheduled vending machines, following operational procedures.
• Maintain proper inventory levels and product distribution for vending machines.
• Load product totes onto a hand cart, replenish machines, and return empty totes to the truck.
• Rotate products to ensure freshness at client locations.
• Provide client and customer satisfaction in all aspects of job performance.
• Clean and sanitize vending machines and related equipment routinely.
• Perform minor machine service and adjustments, and report defective equipment to maintenance operators or the technician dispatcher when necessary.
• Record accurate machine product and inventory data using a handheld computer.
• Inform regular clients and customers about new products or services.
• Listen to and resolve service complaints, and report client or customer complaints to the immediate supervisor promptly.
• Set up merchandise and sales promotion displays or provide promotional materials to customers.
• Account for goods, invoices, delivery tickets, cash received or collected, and product.
• Reconcile inventory according to established procedures.
• Keep the company vehicle clean and organized and complete pre- and post-trip inspections.
• Perform other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical insurance
• Dental insurance
• Vision insurance
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Eligible paid and/or unpaid time off in accordance with applicable federal, state, and local laws
• Internal Employee Referral Bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed