About The Position

This position involves performing minor repairs and preventative maintenance tasks to ensure the smooth operation of hotel facilities. Key responsibilities include fixing minor plumbing issues like unclogging drains and repairing leaky fixtures, as well as addressing miscellaneous repairs such as tightening toilet seats, changing light bulbs, and patching wall holes. The role also requires performing preventative maintenance on tools and equipment through cleaning and lubrication. Adherence to all company policies, safety procedures, and security protocols is essential. This includes reporting maintenance issues, safety hazards, accidents, or injuries, and completing required safety training. The associate must maintain a professional appearance, protect company assets, and ensure guest satisfaction by following company standards, anticipating needs, and assisting guests appropriately. Developing positive working relationships with colleagues and ensuring quality standards are met are also crucial aspects of the role. The job requires physical capabilities such as reaching, bending, twisting, pulling, stooping, visually inspecting equipment, and lifting objects up to 50 pounds independently, with assistance for objects over 100 pounds. The role also involves moving up and down stairs and ladders, and manipulating objects of varying size and weight. Other reasonable duties may be assigned by supervisors.

Requirements

  • High school diploma or G.E.D. equivalent.
  • No related work experience.
  • No supervisory experience.
  • None

Responsibilities

  • Fix minor plumbing problems such as unclogging drains, plunging toilets, and repairing leaky spigots and faucets.
  • Perform miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls.
  • Perform preventative maintenance on tools and equipment, including cleaning and lubrication.
  • Follow all company and safety and security policies and procedures.
  • Report maintenance problems, safety hazards, accidents, or injuries.
  • Complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain confidentiality of proprietary information.
  • Protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests’ service needs.
  • Assist individuals with disabilities.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with others.
  • Listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Visually inspect tools, equipment, or machines.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Assist with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds (e.g., A/C unit, television, dresser).
  • Move up and down stairs, service ramps, and/or ladder.
  • Grasp, turn, and manipulate objects of varying size and weight.
  • Perform other reasonable job duties as requested by Supervisors.
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