Rooms Preventative Maintenance

Marriott•Toronto, ON

6d•CA$29 - CA$32•Onsite

About The Position

This role is responsible for responding to and attending to guest repair requests, communicating with guests to resolve maintenance issues, and performing preventive maintenance on tools and equipment. The position involves inspecting tools, equipment, and machines, carrying equipment, and identifying and operating shut-off valves. The role also includes maintaining maintenance inventory, requisitioning parts and supplies, and communicating daily activities and issues to other shifts. A basic knowledge or ability to acquire knowledge in areas such as air conditioning, refrigeration, electrical, mechanical, plumbing, and carpentry is required. Responsibilities also include surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement, and cleanup. The role involves testing, troubleshooting, and performing basic repairs on various equipment, plumbing, electrical components, and other guestroom items. Programming TVs and performing general housekeeping and engineering-related inventory duties are also part of the job. The use of the Lockout/Tagout system is mandatory before performing maintenance work. Additionally, the role includes performing repairs on interior and exterior landscaping and sprinkler systems, and displaying basic computer skills for tasks like inputting schedules and making temperature changes. The position requires adherence to all company and safety/security policies, reporting of maintenance problems, safety hazards, accidents, or injuries, and completing safety training. Maintaining a clean and professional appearance, ensuring confidentiality, and protecting company assets are also key aspects. The role involves welcoming and assisting guests according to company standards, anticipating and addressing service needs, assisting individuals with disabilities, and thanking guests. Adhering to quality expectations, developing positive working relationships, supporting team goals, and communicating clearly and professionally are essential. Physical requirements include moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 50 pounds without assistance, and heavier tasks with assistance. The role also involves moving up and down stairs, service ramps, and ladders, and reaching overhead and below the knees, including bending, twisting, pulling, and stooping. Entering and locating work-related information using computers and performing other reasonable job duties as requested are also part of the role.

Requirements

Driver’s License
Basic knowledge or ability to acquire knowledge in air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building.
Basic computer skills including inputting air handler schedules and making temperature changes.
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.
Ability to move up and down stairs, service ramps, and/or ladders.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Ability to enter and locate work-related information using computers.
Adherence to all company and safety and security policies and procedures.
Completion of safety training and certifications.
Ability to maintain a clean and professional appearance.
Ability to maintain confidentiality of proprietary information.
Ability to protect company assets.
Ability to welcome and acknowledge all guests according to company standards.
Ability to anticipate and address guests’ service needs.
Ability to assist individuals with disabilities.
Ability to adhere to quality expectations and standards.
Ability to develop and maintain positive working relationships with others.
Ability to support team to reach common goals.
Ability to listen and respond appropriately to the concerns of other employees.
Ability to speak with others using clear and professional language.

Nice To Haves

High school diploma or G.E.D equivalent.
Some experience in general maintenance, exterior and interior surface preparation and painting.
Experience in hotel engineering or maintenance a plus.

Responsibilities

Respond and attend to guest repair requests.
Communicate with guests/customers to resolve maintenance issues.
Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication.
Visually inspect tools, equipment, or machines.
Carry equipment (e.g., tools, radio).
Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings.
Maintain maintenance inventory and requisition parts and supplies as needed.
Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.
Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.
Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items.
Program TVs and perform general housekeeping and engineering-related inventory duties.
Use the Lockout/Tagout system before performing any maintenance work.
Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers.
Display basic computer skills including inputting air handler schedules and making temperature changes.
Follow all company and safety and security policies and procedures.
Report any maintenance problems, safety hazards, accidents, or injuries.
Complete safety training and certifications.
Properly store flammable materials.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information.
Protect company assets.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guests’ service needs.
Assist individuals with disabilities.
Thank guests with genuine appreciation.
Adhere to quality expectations and standards.
Develop and maintain positive working relationships with others.
Support team to reach common goals.
Listen and respond appropriately to the concerns of other employees.
Speak with others using clear and professional language.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.
Move up and down stairs, service ramps, and/or ladders.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Enter and locate work-related information using computers.
Perform other reasonable job duties as requested.