Rooms Inspector

Sage Hospitality • San Francisco, CA

2d • Onsite

About The Position

The Rooms Inspector ensures guest rooms and public areas are promptly cleaned, maintained, and inspected to the standards required for resale to incoming guests. The role also trains associates on customer service, cleaning standards, and adherence to departmental operations. The Rooms Inspector supervises and inspects housekeeping work, assigns staff duties, manages supplies, responds to guest concerns, and supports emergency procedures to protect guests, staff, the hotel, and company assets.

The position is with YOTEL San Francisco, part of Sage Hospitality Group. The posting lists compensation of USD $33.00 per hour.

Requirements

• High school education or equivalent experience.
• One to two years of employment in a related position with this company or another organization.
• Working knowledge of housekeeping and the hotel's services, policies, and operations; this knowledge is generally learned on the job.
• Supervisory skills.
• Ability to interpret reports.
• Ability to communicate with guests and staff.
• Ability to inspect guest rooms and review reports.
• Ability to lift up to 50 pounds of linen, supplies, and furniture; push up to 50 pounds, including a housekeeping cart and vacuum cleaner; pull up to 50 pounds, including a housekeeping cart and vacuum cleaner; and carry up to 35 pounds of supplies.
• Ability to bend for picking up supplies, cleaning guest rooms, turndown service, and trash removal; occasional kneeling is required.
• Ability to move continuously throughout the hotel and stand continuously for approximately 90% of the shift.
• Ability to climb approximately 100 steps, representing 3% of an 8-hour shift, and use ladders approximately 3 feet high for 2% of an 8-hour shift.

Responsibilities

• Supervise, coach, counsel, and train Public Area Attendants, Room Attendants, and Linen Runners.
• Supervise and inspect the cleaning of guest rooms, turndown service, public areas, and back-of-house areas; ensure compliance with accident and loss prevention programs, LSOPs and SOPs, and health and sanitation standards and regulations.
• Issue assignments to staff, reviewing special requests and areas of concentration to support the flow of housekeeping operations.
• Issue supplies and goods to staff at the beginning of shifts to control inventory, ensure supplies are available, and control expenses.
• Respond to guest requests, concerns, and problems to ensure guest satisfaction.
• Log items into Lost and Found and answer inquiries to maintain controls and guest satisfaction.
• Implement emergency training and procedures to protect the hotel, guests, staff, and company assets.
• Perform other duties as assigned, requested, or deemed necessary by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED