Rooms Inspector

Sage Hospitality•Savannah, GA

10d•Onsite

About The Position

Behind every effortless stay at Perry Lane Hotel is a team that makes the details disappear. Set in the heart of Savannah’s historic district, our 167 guest rooms and public spaces are held to the standards of a Luxury Collection Hotel, and our Room Inspectors are the ones who make sure every room is truly ready to welcome its next guest. As a Room Inspector, you will train and guide our housekeeping associates on cleaning standards and guest service, while keeping a trained eye on every guest room and public area to ensure each one is cleaned, maintained and inspected to standard. If you love a flawless room, take pride in developing others, and stay gracious when a guest needs something right now, this is a place where your standards and your leadership will be noticed. This role requires open availability, including mornings, afternoons, evenings, weekends and holidays, because our guests are with us every day of the year and our team is too. Perry Lane Hotel seeks welcoming, creative and polished team members with a heart of service. We passionately strive to be the best and create excellence in everything we do. We are known among our team, our guests and our communities as leaders in our field who are authentic, humble and innovative operators driven to anticipate needs and exceed expectations.

Requirements

High school education or equivalent experience.
One to two years of employment in a related position with this company or other organization(s).
Working knowledge of Housekeeping and the hotel's services, policies and operations.
Supervisory skills.
Ability to interpret reports

Responsibilities

Supervise, coach, counsel and train Public Area Attendants, Room Attendants and Linen Runners.
Inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.
All other duties as assigned, requested or deemed necessary by management.