Rooms Division Manager-Rooms-Hyatt Centric Chicago Magnificent Mile

Hyatt Centric Chicago Magnificent Mile • Chicago, IL

1d • Onsite

About The Position

Join the team at Hyatt Centric Chicago Magnificent Mile, a premier hotel in the heart of downtown Chicago. As a vibrant and modern property, the hotel seeks passionate individuals to be part of its team, offering an unparalleled experience for both guests and employees. Located steps from the iconic Magnificent Mile, the hotel features sleek and contemporary design, state-of-the-art amenities, and a commitment to exceptional service. This role provides opportunities for growth and development within a supportive and inclusive work environment, dedicated to creating memorable moments for guests. The Rooms Division Manager will lead the rooms division department, overseeing operations including front desk, housekeeping, reservations, and guest services. The position requires a highly motivated and passionate individual to ensure exceptional guest experiences, showcase leadership skills, and create a positive and efficient work environment. The team fosters a culture of innovation, collaboration, and growth, valuing team members and offering competitive benefits and career development opportunities. The company is dedicated to delivering exceptional hospitality experiences and a positive work environment.

Requirements

• Bachelor's degree or 4 years department management experience in a full service hotel in rooms division
• Prior Rooms Division experience required
• Time management and negotiation skills
• Ability to manage and lead each department independently
• Ability to direct rooms division according to employment and Innkeeper laws of the jurisdiction
• Prior cash handling experience necessary
• Ability to communicate effectively with the public and other Team Members
• College level reasoning, math, and language skills
• Read, write and speak English fluently

Responsibilities

• Oversee the operations of the rooms division, including front desk, housekeeping, reservations, and guest services
• Ensure exceptional guest experiences
• Showcase leadership skills
• Create a positive and efficient work environment for the team
• Ensure that guests receive outstanding service and enjoy a memorable stay
• Manage and lead each department independently
• Direct rooms division according to employment and Innkeeper laws of the jurisdiction

Benefits

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays)
• 401K Match

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees